
Riley Subaru
Dubuque, IA
Filter Reviews by Keyword
By Type
Showing 160 reviews

Professional service with no pressure Ben was very helpful, friendly and considerate of my car needs. As I live in another town, he helped me with my additional questions without my havin Ben was very helpful, friendly and considerate of my car needs. As I live in another town, he helped me with my additional questions without my having to drive back to the dealership. Everything was handled in a professional manner. I would recommend Ben to anyone looking for a new/used car. As a former Honda driver of over 20 years, I love my Subaru Outback! Thanks to Ben and everyone on his team! More

excellent salesman Dave Regan was an excellent salesman.he returned my calls promptly.he beat the price of all.super nice guy-check him out!! he even called 2 days late Dave Regan was an excellent salesman.he returned my calls promptly.he beat the price of all.super nice guy-check him out!! he even called 2 days later to see how we liked it.offered to run through all the buttons with us again if we have problems.super guy!!!! More

very good, did what they said they would do Very professional group and easy to work with. Every one from Ben in sales, to financing, to Owner personally thanking me, would recommend to anyone Very professional group and easy to work with. Every one from Ben in sales, to financing, to Owner personally thanking me, would recommend to anyone More

friendly no pressure When first talking to Ben he was friendly and courtius .every body at this dealer ship were very easy to deal with from the beginning to the end .I wi When first talking to Ben he was friendly and courtius .every body at this dealer ship were very easy to deal with from the beginning to the end .I will be a repeat customer. More
Wonderful! My fiancé and I received wonderful service from John at Riley's. Very accommodating and informative. I also appreciate that before we left the lot, he My fiancé and I received wonderful service from John at Riley's. Very accommodating and informative. I also appreciate that before we left the lot, he scheduled our first servicing appointment and snapped a photo of us with our new Subaru. Without a doubt, five-star service! More

Awesome Experience I had a great experience at Riley's. This is my first car purchase. When compared to my experience at two other dealerships in Dubuque, there was a I had a great experience at Riley's. This is my first car purchase. When compared to my experience at two other dealerships in Dubuque, there was a night and day difference. One dealership asked me a bunch of questions and discussed finances before I could even get into a vehicle. At the second dealership, I walked around their lot for 5-10 minutes looking at multiple cars, salesman walked past me, and never once did anyone even acknowledge I was there. At Riley's, the salesperson, David, was very helpful and knowledgeable. He wasn't pushy. Roger, who helped me with the paperwork, also did a great job. All the staff was very nice and treated me with respect. Overall the experience was excellent. I would definitely recommend Riley's, and will go back in the future. More
Easy as pie I walked in and was immediately approached by multiple salesmen. Denny Webber helped me throughout the processes. I told him I was interested in 2 veh I walked in and was immediately approached by multiple salesmen. Denny Webber helped me throughout the processes. I told him I was interested in 2 vehicles and he not only showed them to me but he brought them to the front of the store so I didn't have to even leave his office. He allowed me to test drive both vehicles and told me about them as I was driving them. But it wasn't like he was a salesman. I felt like I was driving around with one of my long time friends. We then went back to the dealership and negotiated the price. After a short time, we agreed on a price and the vehicle was mine. I was very pleased with the dealership and the employees. The owner of the dealership even came over and asked how I was doing. That's impressive cause usually the owner hides in back and plays games while he/she gets rich. This dealership is definitely a top notch, five star dealership! More

Purchasing experience Purchasing my new car from Riley's was the best experience I have had from any other dealerships. Ben Oberfoell was very friendly and extremely knowle Purchasing my new car from Riley's was the best experience I have had from any other dealerships. Ben Oberfoell was very friendly and extremely knowledgeable. He did not try strong arming me into something I did not want, the process with very smooth and easy. I would highly recommend using Riley's for your next car purchase and ask for big Ben. More

Great Experience! Ben Oberfoell was awesome to work with! Very friendly, very helpful and very knowledgeable. He took the time to show us how to operate all the electro Ben Oberfoell was awesome to work with! Very friendly, very helpful and very knowledgeable. He took the time to show us how to operate all the electronics etc..... We would highly recommend Ben! We give him Five Stars also!! More

great experience Great, no hassle experience. The entire staff at Riley subaru was friendly and helpful. Dave Regan had all the answers and got us the car we wanted. Great, no hassle experience. The entire staff at Riley subaru was friendly and helpful. Dave Regan had all the answers and got us the car we wanted. He took the time to go over the many features and even set up our bluetooth. More