Riley Subaru
Dubuque, IA
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The Riley's Subaru dealership is top notch. They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service dep They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service department is very thorough and willing to give you tips and suggestions to get the best experience out of your specific Subaru. Well done! More
The service at Riley Subaru is always excellent. In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly and stocked with coffee and snacks. The service rep checks in while we are waiting to let us know about the progress. The great bonus is the frequent presence of 2 beautiful dogs. Taking one of our Subarus to the dealership for any service always pleasant. More
Riley's is fantastic from purchasing a vehicle to having service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, f service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, from photos to videos; of the service getting done and keeping you up to date! More
Riley was amazing. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future. More
The most pleasant car buying experience I’ve ever had. No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly More
I enjoyed dealing with the people at Riley's. This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the f This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the financing to the service I have always been satisfied. Danny Thummer sold us our 1st Subaru, however Danny was on vacation, so Rick Herrig filled in but also informed us we were still Danny's customers, even as he treated us with great care and attention. I was impressed how this dealership works together in providing for their customers! More
Dealing with salesman and Riley's during purchase was easy. They made the process rather quick and simple. After purchase there was an issue and they went above and beyond to get it corrected and ensu easy. They made the process rather quick and simple. After purchase there was an issue and they went above and beyond to get it corrected and ensure that I was happy woth the over all experience. More

