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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

Sort by
March 18, 2022

customer service and service department were great, was in and out, definitely recommend Riley Ford to everyone ! More

by lbarcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 12, 2022

The employees at Riley Ford are professional, prompt, and friendly. The service is very reliable and trust worthy. I always feel safer driving my car after it has been serviced at Riley Ford. More

by nyelle56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
February 16, 2022

Good service when it comes to sales, but service department charged $50 to tell me I need a battery, while most places do that for free. More

by Brz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names?
February 11, 2022

The very best customer service and great care of your vehicle is what you always get from the good people at Riley Ford. They solved problems for us others couldn't and they always try to keep the custo More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department only
February 07, 2022

the best service around. service with a smile. this place goes the extra mile every time !!! More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily
February 07, 2022

Got in easy and quick they did a great job very friendly and helpful I will always return there as I feel they are honest and up front More

by norlando47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
February 05, 2022

Great friendly service with everyone involved. Waiting area clean and comfortable. I will not hesitate to have my service done there in the future. More

by Llacroix3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
December 31, 2021

Excellent Service provided. Easy to schedule. Staff took the time to explain what was done and why they did it. To date, there haven’t been any hidden costs! They keep their word! More

by chief2701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily and Jenna
December 23, 2021

Excellent service and vehicle returned within time I was told it would be ready. However, I note that some dealers, including Riley Ford, do not do a quick wash of a car after service; the only reason I me More

by shushujune1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in Service Dept, and person who worked on my car (unknown)
December 11, 2021

Got me in right away and fixed everything I wanted done. I like that I can drop it off the night before and pick up the next night More

by Phairray7110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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