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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

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January 26, 2023

Excellent customer service. Service appointments completed as scheduled. Service keep up informed throughout the appointment. More

by dennis.jacques.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 20, 2023

Excellent customer service-oil change, recall & repair. Immediately provided loaner car when they lost power. More

by kathleen_holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
November 30, 2022

Always provide excellent service in a timely and professional manner. There when you need their help. More

by aschau12992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service
November 11, 2022

Very satisfied with the service. Someone came to pick up my car and returned the car after the oil change and tire rotation. More

by Dbrockway8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in Service and Jane who picked up my car
November 09, 2022

Responded to my needs immediately ! !Problem was taken care of before noon the next day More

by gtcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
October 18, 2022

I had an issue with my truck starting and they (Kelly) got me right in and identified a bad battery. More

by perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly McBreaity
October 04, 2022

great friendly service as always . you can always count on the Riley Ford Team to deliver top notch service. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelley and Emily are awesome
September 26, 2022

Always very professional and always gets it right the first time. Scheduling is always very easy also More

by musicwithdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff as a whole
August 29, 2022

the best ford dealership in northern new york ! !!! never any issues with the Riley Ford Team !!! More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelley and Emily are awesome
August 11, 2022

Easy in and out. Friendly contact all associates.Helpful analysis of vehicle conditions and suggested results. More

by frnkrexford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
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