Riley Ford Inc - Service Center
Plattsburgh, NY
194 Reviews of Riley Ford Inc - Service Center
Caring family professional work ethic Each of the girls in the service department welcome me in and check me in quickly, the sales staff talk to me about possible upgrades but are not push Each of the girls in the service department welcome me in and check me in quickly, the sales staff talk to me about possible upgrades but are not pushy and don’t make me feel uncomfortable. I will always bring my car here for service, the service people always do a great job and if there is something going on they keep looking until the issue is found. More
Service Great service! They aways works with our busy schedules. They always explain exactly what needs to be completed and all options available. They all ex Great service! They aways works with our busy schedules. They always explain exactly what needs to be completed and all options available. They all exhibit great customer service! More
Personal and high quality Staff are always welcoming, personal, know my name, answer my questions fully, and provide excellent service every time, no exceptions. I love my car Staff are always welcoming, personal, know my name, answer my questions fully, and provide excellent service every time, no exceptions. I love my car and I'm glad I have a trusted and high quality place to take it for regular maintenance. Also love the sales team! More
annual inspection Took my vehicle in for annual inspection and an oil change, they checked vehicle over for me. I was out of there in less than an hour. Took my vehicle in for annual inspection and an oil change, they checked vehicle over for me. I was out of there in less than an hour. More
Oil change Most courteous and professional service department I've ever been in. Oil change was completed before I knew it. Will come here next time my vehicle n Most courteous and professional service department I've ever been in. Oil change was completed before I knew it. Will come here next time my vehicle needs servicing. More
Excellent service Great customer service. We have been a customer of Riley Ford for numerous years. They treat you like part of their family. Thank you Riley Ford!! Great customer service. We have been a customer of Riley Ford for numerous years. They treat you like part of their family. Thank you Riley Ford!! More
Very helpful Warranty claim for PHEV charging cable. Riley staff was very thorough in preparing claim and I felt that I was a high priority. Thank you. Warranty claim for PHEV charging cable. Riley staff was very thorough in preparing claim and I felt that I was a high priority. Thank you. More
Friendly staff and fast service Every employee that I saw or walked by was friendly and the service was fast. They make you feel like family and not just a sale. Every employee that I saw or walked by was friendly and the service was fast. They make you feel like family and not just a sale. More
Warrantee Air bag recall replacement. Appointment and service was timely; Within time expectation. Very Pleased: Shall recommend the dealership. It being a women owned business; Appointment and service was timely; Within time expectation. Very Pleased: Shall recommend the dealership. It being a women owned business; Well staff and located in close to the community. Price not an issue - Airbag recall. More
They made personal They made me feel like I was only customer they had to deal with on that day. Got treated like I was a very important client. They are very good to d They made me feel like I was only customer they had to deal with on that day. Got treated like I was a very important client. They are very good to deal with More