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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

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May 25, 2019

Caring family professional work ethic Each of the girls in the service department welcome me in and check me in quickly, the sales staff talk to me about possible upgrades but are not push More

by Deb@1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristia and Jenna
May 11, 2019

Service Great service! They aways works with our busy schedules. They always explain exactly what needs to be completed and all options available. They all ex More

by Star123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
May 07, 2019

Personal and high quality Staff are always welcoming, personal, know my name, answer my questions fully, and provide excellent service every time, no exceptions. I love my car More

by Ruby'sMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
April 30, 2019

annual inspection Took my vehicle in for annual inspection and an oil change, they checked vehicle over for me. I was out of there in less than an hour. More

by jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
April 15, 2019

Oil change Most courteous and professional service department I've ever been in. Oil change was completed before I knew it. Will come here next time my vehicle n More

by jpkenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 29, 2019

Excellent service Great customer service. We have been a customer of Riley Ford for numerous years. They treat you like part of their family. Thank you Riley Ford!! More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
March 23, 2019

Very helpful Warranty claim for PHEV charging cable. Riley staff was very thorough in preparing claim and I felt that I was a high priority. Thank you. More

by LoveMyC-Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Seguin
February 22, 2019

Friendly staff and fast service Every employee that I saw or walked by was friendly and the service was fast. They make you feel like family and not just a sale. More

by gdogtweety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
February 18, 2019

Warrantee Air bag recall replacement. Appointment and service was timely; Within time expectation. Very Pleased: Shall recommend the dealership. It being a women owned business; More

by roger/rlmarine1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon- and service staff.
January 09, 2019

They made personal They made me feel like I was only customer they had to deal with on that day. Got treated like I was a very important client. They are very good to d More

by Victor Lapointe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna