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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

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August 01, 2019

The absolute best service department. Installed bed ramps on my F150. Really went out of their way to ensure they were properly installed. Fantastic job!!l. Both the parts and service depa More

by John & Edie Stefanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the folks in the service and parts departments.
July 24, 2019

Best Dealership In my 83 years I’ve never found a dealership with such excellence. It is worth the drive from Malone. This dealership is what “customer service” is al More

by ss572dbf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrific young ladies in service
July 17, 2019

Just like home The staff is friendly and very accomodating. The service is top shelf and they treat you like one of the family. I wouldn't go anywhere else. More

by RickB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina
July 07, 2019

As always they are great. They are great. This is an old car, if it was not for the service it would not still be running after almost 11 y More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
July 02, 2019

Best Ford Dealership As always my service experience was on point. The folks are knowledgeable and Super friendly. They care about you and your vehicle. I recently purchas More

by Stephanie59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly and Christina
June 29, 2019

Great crew! No pressure sales. No pressure service. No hassle sales and excellent service. Staff goes out of their way to make sales and service are easy navigate and as little hassle as possible. More

by leweythelens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
June 26, 2019

Recall on passenger airbag They went above and beyond. I left my prescription glasses in the loaner car and they were delivered to my house by Joy Van!euvan! 😀 More

by Patty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry but I don’t remember the woman at the service desk. Very very nice and she did tell me her name!
June 20, 2019

Excellent Service Jenna, Christina and Kelly are always very helpful, pleasant, friendly and knowledgeable in handling my car service needs for my F-150 truck and Fus More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly and Christina
June 17, 2019

Always friendly, helpful, high quality! I have been a customer of Riley Ford for over 20 years, for sales and service, and I always feel well taken care of. I'm always greeted by name and I More

by Ruby'sMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, Jon, Jenna
May 31, 2019

BOB B Always a great experiernce visting Riley Ford. Very freiendly, on time, and great service. People to people dealership. They are concerend that you ar More

by bobbyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
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