
Riley Ford Inc
Plattsburgh, NY
Filter Reviews by Keyword
By Type
Showing 308 reviews
Service of our F150 and Escape. Brought both vehicles for normal servicing. Staff did a fantastic job on both. We are very pleased with the pleasantness and professionalism is ALL th Brought both vehicles for normal servicing. Staff did a fantastic job on both. We are very pleased with the pleasantness and professionalism is ALL the staff. More
Service Had our Ford Taurus serviced with the works package and always the technician did a top notch job. Jason is a very good technician. They should more Had our Ford Taurus serviced with the works package and always the technician did a top notch job. Jason is a very good technician. They should more guys like Jason. More
Great Deal!! Billy Tedford was as friendly as could be and he offered the best deal of all the dealerships I visited. He really did his homework to take care of m Billy Tedford was as friendly as could be and he offered the best deal of all the dealerships I visited. He really did his homework to take care of me. Everyone there was willing to answer any question and help in any way. I could not ask for more. More
16th Vehicle bought at Riley Ford Salesman Scott Osika did a great job with the sale and an even better job setting up my I-Phone to Sync with the car. I have owned a Riley Ford car si Salesman Scott Osika did a great job with the sale and an even better job setting up my I-Phone to Sync with the car. I have owned a Riley Ford car since 1978, 16 in all. Riley Ford is like family. My 2018 Ford Escape meets all our needs, similar to the 2013 and 2015 Ford Escapes I leased. More
Friendly No matter who meets you, it’s always pleasant and with a smile. They do whatever they can to help you solve your problem. Thank you Riled Ford. No matter who meets you, it’s always pleasant and with a smile. They do whatever they can to help you solve your problem. Thank you Riled Ford. More
Outstanding customer service experience Outstanding service experience all around! Out of town traveller broke down very early on a Saturday morning and contacted local Ford dealer (Riley Fo Outstanding service experience all around! Out of town traveller broke down very early on a Saturday morning and contacted local Ford dealer (Riley Ford). The man in parts contacted the service manager at home to develop a plan to get me back on road asap. Truck towed to Riley ford where issue diagnosed, repair cost estimated, parts ordered, all before noon on a Saturday. Further, the dealership promised to have me back on the road as soon as parts arrived on Monday afternoon. Not only did Riley Ford complete the repairs on time, they came in under budget! Highly recommend the folks at Riley Ford! More
Excellent Riley Ford was a pleasure to work with. Scott Osika was also a great pleasure to work with. I will recommend Riley Ford my family and friends. Fiv Riley Ford was a pleasure to work with. Scott Osika was also a great pleasure to work with. I will recommend Riley Ford my family and friends. Five Stars!!! More
:ife is Good Initial meeting with the sales staff (Bill) was pleasant. I enjoyed the interaction using emails to finalize my transaction and ended up purchasing a Initial meeting with the sales staff (Bill) was pleasant. I enjoyed the interaction using emails to finalize my transaction and ended up purchasing a new 2018 Ford Explorer. Thank you to everyone involved. Highly recommend Riley Ford to anyone looking for a new or used vehicle. More
Professional service I had an amazing experience at Riley Ford, and always felt that i was being taken care of. Very professional service all around and I am very happy wi I had an amazing experience at Riley Ford, and always felt that i was being taken care of. Very professional service all around and I am very happy with the purchase of my Focus. They made the entire experience easy and stress free. More
Not pushy and helpful in every way, to get the vehicle I was Like I said not pushy, asking what I was looking for and wanted on the vehicle. The salesman was familiar with the vehicle and did an awesome job show Like I said not pushy, asking what I was looking for and wanted on the vehicle. The salesman was familiar with the vehicle and did an awesome job showing me the it all. said he was always there as questions came up. I have driven a different make for most of my life and decided on a change. I am from Chazy and decided to support the dealership in my town. I have known the reputation they have...so here I am. The experience was awesome in all ways. Thank you Riley Ford! More