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Riley Ford Inc

Chazy, NY

4.9
303 Reviews

9693 Route 9

Chazy, NY

12921

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Showing 303 reviews

November 22, 2020

My family has always bought from Riley Ford and for good reason. They treat you like family, listen to your concerns, and truly make you feel like you matter. Their service is like none other which is the r More

by Rabideak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Gravell, Jessica, Joy, Jenna, and "aunt" Jane
November 07, 2020

Family operated dealership. Very customer orientated, you feel like a fsmily mrmber. Servicd is fast and relisble, never returned for the same issue(s), repairs/service completed the first time. More

by Jean1295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
October 25, 2020

Riley Ford is an outstanding car dealership. They make every effort to help you make the right decision regarding your situation. Once you have purchased the vehicle they don't forget you. They are the More

by brownra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gravelle
October 14, 2020

Riley ford family treats you like your part of the their family. My appointment went well, in fact the service gentlemen found issues with my breaks that could have caused bigger issues later. thank you for More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
October 14, 2020

service dept is one of the best i've ever dealt with and there has quite a few over 40 years. there are 2 ford dealers closer than riley ford but riley ford is definitely worth the extra miles. More

by jnorthup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig bushey
September 25, 2020

Riley ford treats you like family and made our trade smooth and a very good deal. If you want the best deals head to RileyFord More

by Crazy horse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon gravelle
September 22, 2020

Always courteous and helpful. Professional service department. Quick turnaround on repair appointment. Customer satisfaction appears to be a priority in all areas of the business. I feel confident More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
September 14, 2020

AS ALWAYS THE BAIR FAMILY HAS HAD A GREAT EXPERIANCE WITH RILEY FORDS KEEP UP THE GREAT JOB. I WASNT SURE IF THE ECO ENGINE WAS WHAT I WANTED BUT TONY EXPLAINED THINGS TO ME AND CONVIENCED ME THAT I WOUL More

by SCOTT RILEYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TONY ROBERTS & SON
September 06, 2020

I am happy with my dealer. Everyone is kind and polite. The only thing I don't like is waiting an hour and thirty minutes for my car to be ready. Seems like a long time to have to wait. More

by Barbara Kopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tedford Who has retired.
September 04, 2020

I have always had great service and fair dealings with Riley Ford. I dealt with them for a long time and then went to Hyundai strictly for the warranty on their cars. After a few years and realizing that More

by strombly4161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know everyone's name but they were all ecellent., Casey Martineau
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