Right Toyota - Service Center
Scottsdale, AZ
1,287 Reviews of Right Toyota - Service Center
Save your time and money by not going to this dealership. I scheduled a service and when I came in I told the service advisor the check engine light came on. it has been intermittent. Service advisor said it I scheduled a service and when I came in I told the service advisor the check engine light came on. it has been intermittent. Service advisor said it was a $134 charge to hook the car up to do a diagnostic. I have been to many dealerships and have never been charged this before. The service advisor said the dealership does not hook up the car to check the problem for free it can take a lot of time to do this. I said forget it I do not want you to service the car. I then went to O'Reilly they hooked up the car to see what the check engine code is showing within 5 minutes I was told what the problem was and the part was less than $40. Save your time and money by NOT going to Right Toyota. I should have known this was not the place for me when I pulled up and a customer was swearing at his service advisor. More
A very mixed relationship with this dealership I have very mixed feelings about this dealership. The service department has been great for me and has always been very timely. The issue I have here I have very mixed feelings about this dealership. The service department has been great for me and has always been very timely. The issue I have here is the parts counter. The two men in the back parts counter are incredibly rude and talked down on me for asking questions about a part for my truck. I was ready to make a $300+ purchase in a couple accessories but instead I will he taking my money to another dealership. The sales staff is good, very easy to work with. Only downfall of this dealership is the parts counter men. They are making the dealership lose easy money. Sad to see for such a nice place. More
Excellent customer service Jessie went above and beyond to help us and meet our needs. We are so impressed, so happy, and thankful. He was an excellent communicator and stayed Jessie went above and beyond to help us and meet our needs. We are so impressed, so happy, and thankful. He was an excellent communicator and stayed in touch and was very knowledgeable and helpful. Thank you again for all you did and your help. More
Great service. Bob Marthaler and Right Toyota have provided great service on my Toyota’s. I will be returning for future service on my vehicles later this year. Bob Marthaler and Right Toyota have provided great service on my Toyota’s. I will be returning for future service on my vehicles later this year. More
Service The service was very quick and the gentleman very nice. It was completed in 1 hour where in usually takes 2 hours. I was very pleased. The service was very quick and the gentleman very nice. It was completed in 1 hour where in usually takes 2 hours. I was very pleased. More
Service was quick and very professional. Mike was a great advocate for Right and Toyota. Location is easy to get to and clean. Great experience was quick and very professional. Mike was a great advocate for Right and Toyota. Location is easy to get to and clean. Great experience More
Fast and friendly service. I was in and out in one hour for the 25K miles service. The advisor was professional and explain everything. I renewed the warranty and he did everyth I was in and out in one hour for the 25K miles service. The advisor was professional and explain everything. I renewed the warranty and he did everything all I need to sign and pay. More
Service The service at Right Toyota has true customer service in mind. They take time to listen and explain to you in simple terms. I love them. The service at Right Toyota has true customer service in mind. They take time to listen and explain to you in simple terms. I love them. More
Got everything done in less time then promiised Service has always been great. Very consistent. My wife and I have been right Toyota customers for over 15 years. Toyota has always been a quality aut Service has always been great. Very consistent. My wife and I have been right Toyota customers for over 15 years. Toyota has always been a quality automobile. We have now a RAV4 and a Corolla. More
Service - Toyota Sienna Daniel did a superb job: prompt, complete, car returned washed and clean. No problems of any kind with the servicing of my Toyota Sienna...Great j Daniel did a superb job: prompt, complete, car returned washed and clean. No problems of any kind with the servicing of my Toyota Sienna...Great job Daniel More