Right Toyota - Service Center

Price gouging when recommending work down. Even for dealerships price. Got brakes done and has to bring car back twice to stop screeching Even for dealerships price. Got brakes done and has to bring car back twice to stop screeching More

Had a great experience with my recent service. Matt Rich does a great job setting expectations fpr how long service will take, and communicating. I appreciate the "quiet room" with desks which mak Matt Rich does a great job setting expectations fpr how long service will take, and communicating. I appreciate the "quiet room" with desks which makes it easy to work while I wait. More

Great to work with. Jason Murdoch. Greg whisker. And Jr. I will always use them. Jason Murdoch. Greg whisker. And Jr. I will always use them. More

We were notified of a recall on the automatic doors on our minivan. Our experience was very disappointing. When we booked our appointment they told us we must book a minimum of three days in advance to ma our minivan. Our experience was very disappointing. When we booked our appointment they told us we must book a minimum of three days in advance to make sure that the technician had the required parts. No problem, we booked our appointment a week in advance. When my wife showed up for the appointment she was told that it would take up to 2 hours to identify the problem. Then they said that she would need to book another appointment to fix the problem. When I asked my wife to put the service person on the phone with me I explained what they told us before and that we expected based on what they told us, that this was a one day procedure. He immediately became argumentative and said my wife could take a shuttle home or wait the 2 hours but would still have to book another appointment. They then informed us that the recall was voided on our van because it had been altered for handicapped purposes. Disappointed, we accepted that. When my wife told him that the 2 automatic doors and the back automatic door had recently stopped working, he told her he likely knew what was happening. He said it would cost $2,000 per side door, and $1,500 for the back door. That’s a total of $5,500. I told my wife it was too much money and to come on home. When I told a friend of mine the story, they said let’s look on YouTube and see what it says. On YouTube, the exact problem was solved in a couple of minutes with a short procedure involving the automatic door buttons. Glad we didn’t pay the $5,500! In Right Toyota’s defense, we only dealt with one person at the dealership but it sure left a bad taste in our mouth and we will never return. More

Service was great. A little disappointing when in the "Quiet Room" working a gentleman came in talking on his cell phone. I know this is not the dealership fault but un A little disappointing when in the "Quiet Room" working a gentleman came in talking on his cell phone. I know this is not the dealership fault but unfortunately in today's society maybe some guidelines need to be posted. Common sense is not so common these days. More

We received great efficient service in a very reasonable amount of time. All the service representatives are knowledgeable and courteous. amount of time. All the service representatives are knowledgeable and courteous. More

I have been satisfied with the every time zi have visited Right Toyota. They are pleasant and efficient. Right Toyota. They are pleasant and efficient. More

Well organized and efficient friendly staff. Always a pleasure to have truck worked on. Thanks Always a pleasure to have truck worked on. Thanks More

Need to make early morning appointments because they get very busy. Once I was waiting 4 hours because of number of clients. Changed to early morning out in 1.5 hr very busy. Once I was waiting 4 hours because of number of clients. Changed to early morning out in 1.5 hr More

Matt was courteous courteous and he explained the work that needed to be done and why. that needed to be done and why. More