Back

Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

Sort by
July 09, 2023

Mechanic department does not give status updates with customers. They said they would call back but never did. I had to keep calling back on my own. More

by saiahcrand23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
Jul 10, 2023 -

Right Toyota responded

Saia, we apologize for the lack of communication, we will try to do a better job communicating in the future. Thank you for the feedback.

July 09, 2023

Overall pleased with my service work done at this dealerships. I felt the one negative was the time to took to complete the work. More

by Nsjohn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 10, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

They never delivered on items they promised. I am still waiting on floor mats for my brand new vehicle. Disappointing!! More

by 00RAK.KELLER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Jul 10, 2023 -

Right Toyota responded

Please contact us so we can verify the availability of your floormats. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

July 09, 2023

As busy as this dealership is, it is well organized and keeps appointments and get you in and out in timely fashion. More

by pegsta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jul 10, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

Junior took good care of me, and I appreciate his good service. Thank you too the whole crew. More

by RLEMM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
July 09, 2023

As always great service with Tim Paffumi who is consistently the very best service provider. More

by Anni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
Jul 10, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

Chris Browning provided exceptionally customer service. He was able to get my 2017 Toyota Tacoma issues resolved in less then 24hrs. He is a great asset to your team and can lead by example. I arrived on a More

by Chow042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Jul 10, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 08, 2023

It's always a great experience here @ Right Toyota, thank you. I'll be back again More

by j2rock33az
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 10, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

Jul 10, 2023 -

j2rock33az responded

Thanks again Right Toyota/Junior

July 08, 2023

My service manager is always wonderful. He is patient, answers all my questions and gets my service completed promptly. I’ve called him from the road for advice when I’ve problems with t More

by MMREISMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jul 10, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 08, 2023

Nice seating area. My problem is that I already knew what was wrong with the vehicle. I told the agent who handled my services the problem. However I was still charged More

by Kings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot
Jul 10, 2023 -

Right Toyota responded

Kings, we are sorry for the diagnostic fee. A technician must verify a through diagnosis before performing a repair. We are unable to take direction from customers regarding issues that are complex and need diagnosis.

...
34
...