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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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July 20, 2023

Great service - prompt - communication awesome- fair pricing, shuttle driver wonderful- did exactly what I took vehicle in for More

by Karen Fair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and i forget name of shuttle driver but he was awesome as well
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Quick turnaround on the service and was kept informed or communicated about the additional items needing attention. More

by Aussieab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jul 21, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 19, 2023

Always professional, on time, and incredibly friendly. Great customer service and Junior is great to work with. More

by DreeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Matt Rich did a great job for me my appointment was not till Wednesday but my battery died and I had to come in early on Monday and he got me all taken care of them short notice. More

by BOBOVOLS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Report | Print
Jul 21, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 19, 2023

as always the service was great. less than expected and done on time.Matt B. was great More

by gdiablo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt B.
Report | Print
Jul 21, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 19, 2023

Always great customer service and communication at this dealership. Evan always sets proper expectations for wait time, cost, etc More

by cbcreel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Krawiec
Report | Print
Jul 21, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 18, 2023

The service was not satisfying. Billing and service performed was not matching. The tires pressure was over allow psi after service. Service office never called back after complain. More

by Chayashinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Jul 18, 2023 -

Right Toyota responded

Thank you for taking the time to share your recent service experience with us. We sincerely apologize for the dissatisfaction you experienced with our service. Your satisfaction is of the utmost importance to us, and we regret any inconvenience or frustration caused during your visit. We apologize for the discrepancy between the billing and the service performed. It is our goal to provide transparent and accurate information to all our customers, and we understand the importance of ensuring that the billing matches the services rendered. We will review our processes to prevent such discrepancies from occurring in the future.

July 18, 2023

I'm very happy with the two services that Right Toyota has done for me. More

by JAMNAZSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Report | Print
Jul 19, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 18, 2023

I was told I need alignment of the tires and when I got the second opinion, I did not need it.and was told the clear reason why not. More

by tkurtz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jul 19, 2023 -

Right Toyota responded

Thank you for the feedback, we appreciate your business and we will pass along review and comments to the service manager.

July 17, 2023

Dropped off my Toyota Highlander fir my 45K service and service was quick and no additional concerns were noted. More

by BSNYDER90
Recommend Dealer
Yes
Employees Worked With
Even Krawiec
Report | Print
Jul 18, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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