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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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July 21, 2023

Repeatedly I’m treated as they would want a family member of theirs provided service. More

by CHERLIE9586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 24, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 21, 2023

Fast and complete service. Nice quiet work area while waiting. Time expectations were set and met. More

by STUBASH161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 24, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 21, 2023

I have a 2008 Toyota. I have always come because of great service and personal. More

by Heyjudinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jul 24, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 21, 2023

Good service. ..very knowledgeable and helpful...go out of there way to please...very personable... More

by CINDY175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 24, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 21, 2023

Prompt, quality workmanship. Respectful of my time and understanding of any issues needing attention. Pleasant waiting area too-washing cars after service would be a plus. More

by Fitzroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 24, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

The service technician that I had was very good. He was polite, kind, and understanding. He got the car in right away, made me aware of anything extra that needed work before work was done and ask More

by ADAMGENGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name unfortunately.
Jul 21, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 20, 2023

Quick and friendly. Easy to make appt and change as well. Always reliable and helpful. More

by JENNY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 21, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

I have been keeping up with maintenance on my car and I deal with Junior Qasemy each time. He is very friendly, knowledgeable, and professional in his job. I always know I will get the best service because More

by CP070509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Qasemy
Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

Very pleased with the service. Junior was friendly,knowledgeable and helpful. Also saw an old friend Moosa and had a nice visit. All in all : a pleasant experience. More

by jamatomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 21, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

I waited over 3 hours for 15K service with an appointment. This included oil change and tire rotation. Valve stem covers were left loose and hubcaps filthy with fingerprints. Car wash was not More

by TOMEARA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando
Jul 21, 2023 -

Right Toyota responded

Thank you for sharing your recent service experience with us. We sincerely apologize for the inconvenience you encountered during your 15K service appointment. We understand that waiting for over 3 hours, especially with an appointment, is unacceptable, and we deeply regret the oversight and lack of attention to detail during your service visit. We apologize for the loose valve stem covers and the filthy hubcaps. Our team should have paid closer attention to these aspects, and we take full responsibility for not meeting the standard of service we strive to deliver. We will reinforce our quality control processes to ensure that such issues are avoided in the future. Matt W. - CR Mgr. - Right Toyota

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