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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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July 24, 2023

The dealership was crowded,running late and disorganized this visit. An oil change and tire rotation took 3 hours and the driver to give a lift never came to offer rides home. More

by JGARIDEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jul 25, 2023 -

Right Toyota responded

We apologize for the extra wait time. Our shuttle runs each hour and is announced in the waiting room, we are sorry you missed it. Matt W. - CR Mgr. - Right Toyota

Jul 25, 2023 -

JGARIDEL1 responded

The shuttle was never announced that day while I was there.

July 24, 2023

Always helpful in service dept,. Roger Terp service writer great to work with when in servive dept More

by Joliet Illinois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jul 25, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 23, 2023

Right Toyota service department is a well oiled machine. I'm impressed with how punctual the service staff is when I arrive for an appointment. Their extremely large waiting area is state of the art with fl More

by PAULDELAWARE
Recommend Dealer
Yes
Employees Worked With
Daniel Vick is my service advisor and very helpful and professional.
Jul 24, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 23, 2023

This is my third vehicle from this dealer and of course I truly like the product but the service has played big role in keeping me coming back. More

by KKAMENZIND
Recommend Dealer
Yes
Employees Worked With
Mash is
Jul 24, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 22, 2023

They were awesome in fixing the mechanical problem with my RAV Toyota! It was a big job! I love my RAV! Thank you Toyota! 😊 More

by jackcathy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names but Cody Swaine would know their names! There were two men who helped! 😊
Jul 24, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 22, 2023

Lasted my air conditioning for years ago. They did a great job making me comfortable in 115°. More

by MARKO.NOVAKOVIC67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 24, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 21, 2023

Outside arrival staff that check you in could be friendlier but it is also hot as lava. Why don't you build a shaded covering on the entry way into the service bays. Overall process took two hours t More

by Fordianid
Recommend Dealer
Yes
Jul 24, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your feedback.

July 21, 2023

Great Service on my Toyota and work was completed as requested. My advisor Junior was great to work with. More

by GWEADOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adv 534 Saleh Jr
Jul 21, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

Jul 24, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 21, 2023

Tom Pafumi was great and all went well. Good communication and very good service. Will be back. More

by JoeYinScottsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pafumi
Jul 24, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 21, 2023

They have done a great job servicing my 2003 Toyota 4runner the past 20 years. Have been very grateful for the service Chris Browning has provided. Always professional and keeps my car running very wel More

by CBA1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Jul 24, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

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