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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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July 28, 2023

Chris Browning takes excellent care of my 22 Rav 4. He is always available when I need assistance. Right Toyota is a clean facility, including restrooms, and coffee etc. I’m very happy with the servic More

by ccfraser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browning & Ryan Lanoue
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Jul 31, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 28, 2023

Service was done professionally. Waiting period was less than originally told. All staff very friendly. More

by NORMPODRAZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 28, 2023

Nice service rep, Tim Paffumi, always takes care of our car and out truck too. He's a very good person. More

by BSC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
Report | Print
Jul 31, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 28, 2023

Tim was very professional, attention detailed oriented, and communicated with us effectively through whole service process. We fully trust him and Right Toyota for all our service needs. More

by Mlong20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 28, 2023

A-1 in all areas. Evan is my service rep and he’s always on top of everything More

by KATHY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evsn
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Jul 31, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 28, 2023

I love Right Toyota. I am always treated kindly and I feel like I've always been treated fairly. The staff at the dealership and at the service center are super helpful. More

by AMANDA.SIMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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July 28, 2023

AJ Abdul and Daniel Vick are wonderful representatives and made my experience very welcoming and pleasant! Please pass along my feedback and warm regards personally. Sincerely~ Ms Paula Burkhalter More

by paula.burkhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
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Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 27, 2023

I came in for oil change at 8:45 and at 10:50 the car was not in the garage yet. A salesperson told me it will be done in 2 hours but the car was not even in th garage. I want Toyota dealer to be honest with More

by YKMYINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan
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Jul 28, 2023 -

Right Toyota responded

We apologize for the inconvenience and disappointment you experienced during your recent visit to our dealership for an oil change. Your feedback is invaluable to us, as it allows us to identify areas for improvement and deliver better service to all our valued customers. We understand the importance of your time, and we sincerely apologize for the delay you encountered. Our goal is to provide prompt and efficient service to all our customers, and we regret that we fell short of meeting this expectation during your visit.

July 27, 2023

Junior has always been very pleasant, respectful, and knowledgeable! As far as I know service has been good! More

by Ann SCHWEERS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 27, 2023

Very bad bait and switch on a lease for my business that got attached to me personally- all the paper work is my company and in the company name and then Toyota reported me as the signer to my credit. I hav More

by audreyholmes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Report | Print
Jul 28, 2023 -

Right Toyota responded

Can't see any bait and switch here??? Every business lease with TFS needs a personal guarantor unless the business opens a line of credit before hand.

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