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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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July 29, 2023

I have had outstanding experience with the service Chris Browning and the service and maintenance staff have provided in all my visits at Right Toyota. They have in my estimate exceeded in going above and More

by YSHIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Jul 31, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 29, 2023

Everything was done that we needed done and were seen in a timely manner thanks More

by BLBLACKS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 29, 2023

Courteous service manager, timely. Explained what would be involved in my service & very short wait time. More

by NAVARRO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 29, 2023

Junior is a great service advisor. Use him all the time. He’s professional and courteous. More

by MAR.CHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 31, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 29, 2023

Excellent service department as well as sales staff. Thorough and timely with work on my vehicle.Keep me updated on when service is needed.Pleasant and professional staff. More

by BARNEYGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Vic
Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 28, 2023

Outstanding service. Dan Vick has always given us 💯. Certainly a pleasure to work with him and all of the Service staff at Right Toyota. More

by STEVE@BEIRIGER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vick
Jul 28, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 28, 2023

Orlando has a big pair of shoes to fill with the retirement of Darvin but he seems like he is very capable of filling them. This is my third or fourth Toyota and the only service they have ever had More

by mark.s.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 28, 2023

I had a wonderful time thank you very much I drove four miles just to buy this car More

by KNI1226
Recommend Dealer
Yes
Employees Worked With
Giff and Tyler smith
Jul 31, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 28, 2023

I want to thank Matt in the service department so much for attending us our family is so greatful that god put Matt in our path More

by Cesarchavezmetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from service
Jul 28, 2023 -

Cesarchavezmetro responded

Best service over the phone and in person as well I highly recommend you ask for Matt Better yet always ask for Matt in service department

Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 28, 2023

Took vehicle in primarily for a/c concern, a/c not blowing as cold left vehicle at dealer, get a call next morning nothing wrong with vehicle, told to add freon myself, they claimed they checked for l More

by GERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Bocchi
Jul 31, 2023 -

Right Toyota responded

We want to extend our sincere apologies for the disappointing experience you had at our auto dealership. We deeply regret any inconvenience and frustration caused during your visit, and we understand your concerns regarding the AC issue with your vehicle. Our primary goal is to provide reliable and honest service to all our customers, and it is disheartening to hear that we did not meet your expectations in this regard. We take your feedback seriously, and we are actively investigating the discrepancies you pointed out to understand what may have led to the miscommunication and lack of resolution.

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