Right Toyota - Service Center

Bob is an exceptionally friendly,knowledgable and courteous person.A valuable asset to your company.I highly recommend him. He knows exactly what needs to be done and he keeps me informed of the prog courteous person.A valuable asset to your company.I highly recommend him. He knows exactly what needs to be done and he keeps me informed of the progress. More

My service representative is and has been Bob Marthaler for 7 years. I own a 2006 Prius and have been using Right Toyota for service ever since my purchase. Bob has always been helpful, honest, and willing for 7 years. I own a 2006 Prius and have been using Right Toyota for service ever since my purchase. Bob has always been helpful, honest, and willing to work with my needs. He give me confidence when i bring my car in that I will only need to fix what is actually really in need of service. I feel lucky to have someone like Bob taking care of me and my needs. He is an asset to your business. Make sure you than him and hang on to him so you can hang on to loyal customers like me. Thanks, Mark Miller More

BEWARE: Made an appointment for "low tire light" that came on. Had nail in tire. After arrival, told that being I had over 30,000 miles had to do the 30,000 mile checkup too for $299.00. I light" that came on. Had nail in tire. After arrival, told that being I had over 30,000 miles had to do the 30,000 mile checkup too for $299.00. I objected strongly, since I had just had that checkup back home in Iowa before driving to AZ. They wanted to change oil too and had only 2000 miles on that oil change. After objecting to the oil change, then they lowered the price to $249 and eventually charged me $272.00. I called their customer service and they eventually credited me $120.00 back, so still paid $150.00 to fix a nail in a tire. The local tire shop would have charged me $22.50. This will be my last Toyota and I will never return to this shop. And if you are an elderly female with white hair take a man with you! I was scammed big time and they would not listen and fix the tire only. Wasn't sure I could get to another shop or I would have walked right then when he said I needed an oil change on 2000 miles. That is why I gave the rating I did, I was scammed big time. More

On the personal side it is a true pleasure knowing and having Bob Marthaler handle my service needs. He is a true profesional and has always been there for me regarding the needs of the car as well as res having Bob Marthaler handle my service needs. He is a true profesional and has always been there for me regarding the needs of the car as well as responding to any extraordinary needs that may arise. In todays world, people like this are few and far apart. Right is blessed by having him on board. In general the Toyota product line is excellent in style and more importantly reliability. It is great to know that when you turn the key it starts. More

They took care of me. My car had to have the transmission replaced. They fixed everything, so I was able to work the Phoenix Open! replaced. They fixed everything, so I was able to work the Phoenix Open! More

I woke up to a dead battery yesterday and needed to get to work asap. I got a jump and took my Highlander down to Right Toyota at about 7:20am. They changed the battery and did some needed additional wor to work asap. I got a jump and took my Highlander down to Right Toyota at about 7:20am. They changed the battery and did some needed additional work while I waited and I was back on the road within a couple of hours. Car running great and I was feeling very good about the service! They really are so nice and do keep you informed during the process. I have taken my Highlander there for service for about 10 years. They are awesome and I wouldn't think of taking it any where else. Thank you!! More

I have always gone here for my service on my Toyotas, Always nice and friendly. I always deal with Bob Marthaler, he always has a smile on his face. Always nice and friendly. I always deal with Bob Marthaler, he always has a smile on his face. More

I have been doing business with Right Toyota since 2004 and see absolutely 'no' reason to look elsewhere. The staff is always very friendly, courteous, professional and absolutely the BEST!I have never bee and see absolutely 'no' reason to look elsewhere. The staff is always very friendly, courteous, professional and absolutely the BEST!I have never been disappointed and will continue to do business at this location. I might add that Tom Marino is one of the BEST people to deal with as well. An absolute gentleman & professional! Gayle Cornell More

i had my '09 camry serviced at right toyota. after a great experience provided by bob marthaler for a simple oil/filter change, i returned. an independent competitor had diagnosed my vehicle needing bra great experience provided by bob marthaler for a simple oil/filter change, i returned. an independent competitor had diagnosed my vehicle needing brake work and a new water pump. i gave bob marthaler every opportunity to earn the job. bob did just that. he was able to match the competitor's quote and use toyota parts and not aftermarket. changed pads front and back and resurfaced rotors. changed water pump. it was because of bob marthaler's professionalism,knowledge,confidence and determination to satisfy all my car needs that trust in him was developed. the great experience continued when upon receiving the vehicle i discovered a very minor small paint chip on the front bumper(maybe1inch). once again, bob marthaler didn't ask any questions and tackled the challenge at hand. he took care of that paint chip and all other paint chips i had over the years on the bumper and the hood of the vehicle at no cost to me. i had a great experience at right toyota and all work performed was to my satisfaction. i highly reccomend right toyota and bob marthaler. More

Eddie was fantastic beginning with scheduling the appointment, to checking me in, to calling when the work had been finished. He even found a decal that had fallen off the car during the car wash. appointment, to checking me in, to calling when the work had been finished. He even found a decal that had fallen off the car during the car wash. More