Right Toyota - Service Center
Scottsdale, AZ
1,287 Reviews of Right Toyota - Service Center
Oil change I went in for a routine oil change. The Service Manager, Danny, was very helpful and knowledgeable. I was pleased with the customer service. My wai I went in for a routine oil change. The Service Manager, Danny, was very helpful and knowledgeable. I was pleased with the customer service. My wait was not long at all. I had a pleasant experience. Thank you! Will be back! More
Routine Service is Well Above Routine! Great service and personal service from my Service Rep, Bob. Very clean waiting room; the donuts are great as well. Dealership provides consistently w Great service and personal service from my Service Rep, Bob. Very clean waiting room; the donuts are great as well. Dealership provides consistently well above average service. More
Perfect, as always! Great service appointment just like every time. Roger was my rep and always is. He is exceptional with customer service! Will keep coming back here. Great service appointment just like every time. Roger was my rep and always is. He is exceptional with customer service! Will keep coming back here. More
Eddie provides great service! Eddie is the best guy in service. He always goes above and beyond. I never feel like he's trying to sell me more than what I need. Great service, grea Eddie is the best guy in service. He always goes above and beyond. I never feel like he's trying to sell me more than what I need. Great service, great integrity, great guy! More
Service is amazing! The service is amazing, and the customer waiting area is so welcoming, I think I stayed for a bit after my car was done being serviced ;-) The service is amazing, and the customer waiting area is so welcoming, I think I stayed for a bit after my car was done being serviced ;-) More
Finance dept bullied me I came to the dealership to service my Toyota Yaris 2010. It only has 54,000 miles on it. They talked me into trading it in and leasing a vehicle. I p I came to the dealership to service my Toyota Yaris 2010. It only has 54,000 miles on it. They talked me into trading it in and leasing a vehicle. I paid $900 for assorted fees and services. Nothing was explained to me the communication was poor. The communication I did receive was high pressure sales. They didn’t listen to me and assumed certain things which cause me problems in the weeks to follow. When I went back to rectify things they made it my fault as if I should have known what the procedures were for trading in a car and leasing a new car. Having never done that before there were many things I did not know that they did not communicate to me. When I went back in it was finally agreed that they should have communicated better but the joke was on me. I would not recommend this dealership to anyone. More
Service review I always receive outstanding customer service from Travis. I appreciate his dedication and consideration. He is on top of what's going on with my car I always receive outstanding customer service from Travis. I appreciate his dedication and consideration. He is on top of what's going on with my car and always relays the information to me in a timely and efficient manner. More
Repair Brought car in for radio replacement when I picked it up and went to leave I found that the problem had not been resolved. My issue is that, apparentl Brought car in for radio replacement when I picked it up and went to leave I found that the problem had not been resolved. My issue is that, apparently there was no QC done to insure that the repair had been done. More
Service visit Very friendly, helpful and knowledgeable staff. I would recommend this dealership for your service needs. Clean and comfortable waiting area. Unfor Very friendly, helpful and knowledgeable staff. I would recommend this dealership for your service needs. Clean and comfortable waiting area. Unfortunately, unrelated to the service manager, I have been having problems with the automatic transmission in my 2016 Tacoma which they have not been able to address. More
Very fast turn around for service I came in expecting a two hour wait but it took an hour. Very surprised and happy with the quick turn around. I declined the car wash but they did it I came in expecting a two hour wait but it took an hour. Very surprised and happy with the quick turn around. I declined the car wash but they did it anyway. The outcome was not to my liking More