Right Toyota - Service Center

Great customer service! I always have great customer service from Bob Marthaler. The service is always fast and efficient. He helped get in touch with the repair company wh I always have great customer service from Bob Marthaler. The service is always fast and efficient. He helped get in touch with the repair company when I had a crack in my windshield. More

GOOD COMPANY POLICIES I love to walk into your dealership! I see people I know and who know me. ... like Nick Sharma Matt in Leasing, Matt in Service, and others. I I love to walk into your dealership! I see people I know and who know me. ... like Nick Sharma Matt in Leasing, Matt in Service, and others. If occasionally I encounter a difficulty, I can actually find a person who will listen to my situation and help me. Your new waiting area is top notch! Matt (in Service) always works with my schedule to get me in and out as promised. More

Excellent and very professional fast service and details explanation. the service person name Roger was friendly and given me an estimate the cost in a good manner. waiting room ver fast service and details explanation. the service person name Roger was friendly and given me an estimate the cost in a good manner. waiting room very comfortable and clean. Waiting time is excellent. More

Run Like xxxx I have always had a great experience with their service department until recently. A little over a year ago I bought a Tundra from a different dealer I have always had a great experience with their service department until recently. A little over a year ago I bought a Tundra from a different dealer and discovered a humming. I took it to Right toyota to have it fixed, It took them 4 tries to find the problem and fix it, this took over a year and them telling me that it was other problems or I was hearing things. Turned out to be a read wheel bearing. While there to get this problem fixed , they discovered that my rack and pinon was leaking and was covered under warranty. To this point I have been very patient with having to deal with the humming and them trying to repair it. I credit them for getting the rack fixed under warranty. This is where the problems began... My steering wheel was always straight before they replaced the rack, now it is tilted to the right. I returned several times, 3 to be exact, to have them straighten it out. The last time the service adviser told me after driving it there was nothing wrong. I drive this truck over 20k miles a year so I am sure I am a little better tuned to the truck than he is... Kinda like I told them there was a humming and it took the over a year to find the problem and fix it. Now I have a crooked steering wheel and I keep getting told there is nothing wrong its just the road. I have been going to them for many years and bought a few cars from them.. Not sure I will ever be back. UPDATE: 2/17/17: Just got off the phone with Frank from service and Lina from customer relations. Needless to say NEVER again will I do business with them.. My steering wheel has never bees straight since they installed the rack and pinon. I called and left frank a message to call me about a month ago to have some more work done and he Never called me back, Then I called and left the same message for one of the service advisers and received a call back. I took it to another shop to have the shocks I need put in. I warned them that the steering wheel has never been straight since the work Right Toyota did. Again they couldn't get the wheel straight. This leads me to believe that Right Toyota install the rack and pinon incorrectly. I called Toyota America and they contacted Right Toyota, Needless to say that Frank told me that they could never make me happy and that they do not want my business. More

The Best! Repeatedly, the best service I have ever had. Seriously! Eddie Ruiz is always professional and helps me understand what needs to be done to my car. Repeatedly, the best service I have ever had. Seriously! Eddie Ruiz is always professional and helps me understand what needs to be done to my car. More

5000 mile service The staff was efficient, and I appreciated the coffee and cake while I waited. ( since it was my lunch hour ) The only suggestion is that the waitin The staff was efficient, and I appreciated the coffee and cake while I waited. ( since it was my lunch hour ) The only suggestion is that the waiting room furniture is built for bigger/taller people. At 5'1" my feet could not touch the floor if I sat back in the deep chairs, and after a while this is very uncomfortable to sit with the legs and feet dangling. Perhaps you could add some different chairs, particularly for us petite ladies under 5'5" More

5000mi service Routine service check every 5000miles. If something needs attention,it is explained . Most of the time it's a minor repair. Good auto service is why I Routine service check every 5000miles. If something needs attention,it is explained . Most of the time it's a minor repair. Good auto service is why I continue to come back. More

Regarding service They are aLways polite and honest. Comfortable setting to wait for your auto. I also like that they wash your car after they finish servicing it. They are aLways polite and honest. Comfortable setting to wait for your auto. I also like that they wash your car after they finish servicing it. More

Great service They have kept my cars in excellent shape for many years. My service contact is always friendly and courteous, accurate diagnosis of problems and prom They have kept my cars in excellent shape for many years. My service contact is always friendly and courteous, accurate diagnosis of problems and prompt, reliable workmanship. Nice waiting area and coffee available. More

Excellent Service Manager Darvin Perry is my service manager and I always schedule directly with him. He is knowledgeable, courteous, listens carefully, and responds fully to Darvin Perry is my service manager and I always schedule directly with him. He is knowledgeable, courteous, listens carefully, and responds fully to any questions I have. More