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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,287 Reviews

1,287 Reviews of Right Toyota - Service Center

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August 12, 2023

The service was very bad and I waited almost 3 hours just for a tire rotation More

by CCASTRAMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Aug 16, 2023 -

Right Toyota responded

We appreciate you taking the time to share your recent service experience at our dealership. We sincerely apologize for the extended wait time you experienced for a tire rotation. Your time is valuable, and we deeply regret any inconvenience this may have caused. We understand that your wait time was far from ideal, and we take your feedback seriously. We are committed to providing efficient and timely service to all our customers, and we apologize for falling short of your expectations on this occasion. We are actively reviewing our service processes and staffing levels to ensure that such delays are minimized in the future. Your feedback is invaluable to us as we work to improve our services and provide a better experience for all our customers.

August 12, 2023

Had an issue with the Bluetooth not working with the Microphone on my 2019 Avalon. they updated the radio software, it still did not work, bought it back a month later and they then gave a 1300 dollar e More

by ROGER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Matt
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Aug 16, 2023 -

Right Toyota responded

Thank you for sharing your recent experience with our dealership. We appreciate your feedback and apologize for any inconvenience you faced with the Bluetooth and microphone issue in your 2019 Avalon. We're glad to hear that you were able to find a solution on your own, and we value your input as it helps us improve our services. We apologize for the initial inconvenience and any confusion surrounding the radio software update and the subsequent estimate. Your experience highlights the importance of exploring all possible solutions before proceeding with more extensive repairs, and we appreciate your resourcefulness in resolving the issue.

August 12, 2023

Highly recommend Cody. Very professional and was able to help me get to the root of my issue and find a resolution. Grateful to have a “guy” and have already recommended hi More

by MICHAEL.FOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 12, 2023

Always a pleasure to work with and fast service I don’t mind driving from awhatukee to Scottsdale for my car service!!! More

by KSUAREZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 12, 2023

Great service battery was under warranty and was replaced. Dropped off and pick up after 5pm More

by marcus.wilson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

I had a fantastic buying experience with Right Toyota. From my first encounter with sales all the way through finance - it was smooth with communication and amazing people. More

by TROUBLE7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pawlak, Adam Rosepink(I think this was his last name)
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

I enjoyed the coffee and water available to the customers. The technicians were very informative about the services that were done and answered questions I had about my vehicle. Also was reminded a More

by SWEET_PEBBLES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Aug 16, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 11, 2023

Everyone was friendly and em respected my time restraint. I highly recommend Right a Toyota More

by MIMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 11, 2023

every thing was done to perfection! !!! will continue to bring my car in for service and recommend my experience to my friends More

by SHELLYWAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seith
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Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 10, 2023

I have been taking my 2015 4Runner here for 150k miles. It runs like it did when first purchased. More

by Dave King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin
Report | Print
Aug 11, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

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