Right Toyota

When I decided it was time for a new (used) car this past May, I dreaded the prospect of going through the dealership routine. It's common knowledge that the vast majority of salesman are trained to get you May, I dreaded the prospect of going through the dealership routine. It's common knowledge that the vast majority of salesman are trained to get you coming and going, and then some. That's how they make their money, after all. Having worked in sales, I know how ruthless the process can become, so when I'm faced with a crooked salesman, I'm not afraid to walk away. I walked out on three agressive and deceiving offers from three other dealerships before arriving at this one. I was tired, annoyed, and on edge from having to deal with poor service all day, but from the moment I entered Right Toyota in Scottsdale, I was put at ease. The staff was incredibly helpful. They treat each other like family, and their customers like friends. I have never been to a dealership with such a legitimate sense of camaraderie, which is a testament to the good people I was fortunate enough to work with. Before I even set foot in the door, Mike Perez was on the ball with answering my emails and questions over the phone. I felt that my business was valued, and that every effort was made to help me find what I was looking for. Chris Nolan took care of financing, and not only did he do his utmost to secure a fantastic percentage rate for me, he also helped me immensely by finding a top notch warranty through the manufacturer that I had not been offered anywhere else. And as if that were not enough, he did it all with a smile and a great sense of humor. Who knew that financing could actually be sort of fun? And then there was my salesman, Jason Murdoch. What impressed me the most about Jason was how obviously he is respected by his colleagues, and how quickly he was able to garner my respect as well. Jason is the kind of guy that makes you feel at home. Jason is the man. He worked quickly and efficiently to secure my business, yet I never felt pressured or put off. He was patient with my efforts to find the best deal possible for myself, yet never once tried to bully or mislead me the way that the other dealerships' salesmen did. Even though it was late in the day, and at the end of the week, Jason orchestrated the process from start to finish and made it all feel effortless. I left with a big smile on my face, and could not be happier with my purchase. So if you're considering Right Toyota for your next vehicle purchase, it's a no-brainer. Just show up and you'll see what I mean. More

I had the best experience for buying a new car at Right Toyota; I am very impressed by Nick Sharma courtesy, Knowledge, straight forwardness and respect. I was in and out of the dealership within one hour Toyota; I am very impressed by Nick Sharma courtesy, Knowledge, straight forwardness and respect. I was in and out of the dealership within one hour with the car that I wanted. I am also planning to buy by second car from Right Toyota (Nick Sharma). I would recommended this dealership right Toyota and Nick Sharma to anyone who is looking forward to buy a Toyota car More

My husband and I went to Right Toyota because we were interested in trading our Honda sedan for a Tacoma truck. Everyone at the dealership was very friendly and made us feel comfortable. Our salespers interested in trading our Honda sedan for a Tacoma truck. Everyone at the dealership was very friendly and made us feel comfortable. Our salesperson, A.J., did an excellent job of finding what we were looking for and taking good care of us. He does a wonderful job and has top quality customer service skills. The sales manager, R.C., also took great care of us and helped us get into the vehicle we wanted. Plus, the finance director, JIm, made the paperwork process quick and painless. Right Toyota made this vehicle buying experience the best we have ever had. Thanks to all of you! R & J Kruse More

We had a great experience at Right Toyota. Adam Rosepink was very friendly and attentive. We walked in Right Toyota with less than perfect credit and no expectations and walked out two very extremely happy was very friendly and attentive. We walked in Right Toyota with less than perfect credit and no expectations and walked out two very extremely happy customers driving away in a new, used car. I give Right Toyota, the sales team, and the finance team two thumbs up for being so patient, understanding and courteous . Thanks to everyone. Looking forward to a lasting friendship. More

I purchased a car in April of 2012 withAJ. It was by far the best experience we had!!! We came back on Sunday 3/17/2013 to look at vehicles, and get some info on leasing. I currently was driving a 2003 Toyo the best experience we had!!! We came back on Sunday 3/17/2013 to look at vehicles, and get some info on leasing. I currently was driving a 2003 Toyota Sequoia with109,000 miles on it. It ran like a dream, and have never had any problems with it. We really walked in to get info, but walked out in a 2013 Highlander!!!! Jamie, AJ, Adam and Fabio were ALL amazing people and really made our decision so much easier. We will NEVER go any where else!!!! We love right toyota! Thank YOU!! More

This is my second time purchasing a car from Right Toyota in Scottsdale. I love the respect and "vip" treatment they gave me for being a return customer but then again they treated me like that the first tim in Scottsdale. I love the respect and "vip" treatment they gave me for being a return customer but then again they treated me like that the first time I came in to purchase a car. I was given a few different payment options that worked best for my budget. I definitely didn't have any pressure of purchasing a vehicle and they even recommended the car with the best lease option payment wise vs. the car that was higher priced to give them a better sale or commission. Adam was patient and willing to run around the entire car lot to find the exact car I wanted and also the car that my boyfriend wanted to purchase for himself. The paper work went smooth and quick and Jamie the finance manager even threw in a few extra things to make my experience even better! I'll definitely will be going back for a third time! More

They took care of me. My car had to have the transmission replaced. They fixed everything, so I was able to work the Phoenix Open! replaced. They fixed everything, so I was able to work the Phoenix Open! More

This was the worst time I have spent at a dealership! Matt and the sales manager gave me misleading information! I would not trust them! Liars! They told me they would mark the price of the car I was buy Matt and the sales manager gave me misleading information! I would not trust them! Liars! They told me they would mark the price of the car I was buying down at least $3,000 and they never came close to meeting there comitment. Matt also told me that they offered a 8 year 100,000 mile warranty on the car I was buying as well. They only have a 36,000 mile warranty.have More

the was a miss trust when I try to purchase a new Mini Van with trade in ,the was no closure from Sales team on my 2011 trade in Mini van and they didn't offer any solution therefore I'm taking the new va Van with trade in ,the was no closure from Sales team on my 2011 trade in Mini van and they didn't offer any solution therefore I'm taking the new van back and not recomment this dealership to my neighbors,Collegues and friends . More

Needed a new car for my wife and from the initial visit through the finance process it was in our opinion the best new or used dealer experience we have ever encountered; both of us are in our 60's so this through the finance process it was in our opinion the best new or used dealer experience we have ever encountered; both of us are in our 60's so this was not our first RODEO. Jim in sales and Jamie in finance were both friendly and knowledgable and never at any point did we feel any pressure to purchase something that we didn't want. We also didn't feel any pressure that we needed to buy right then or the deal would go away. For us there was no haggeling or having to wait in an empty office while they tried to get us a better deal with management. We believe we received a fair trade-in on our old car and was pleased with the price on the new Toyota. At the end of the day if you can walk out of the dealership feeling good about the whole experience, that, in my opinion is a good day. Thank you Right Toyota.... More