Right Toyota

We recently purchased a new car from Right Toyota. My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wis My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wish I had written down (Jimmie and Kent), actually assisted us in financing our vehicle, along with great service from our salesman, Jay Jackson, and Allison, who assisted him. I’ve had a relationship with Toyota that spans decades, and I’ve typically worked with one dealership. However, due to the care, diligence, and desire to place us in the car we wanted, they have earned our respect, trust, and future business. I highly recommend Right Toyota. We drove from Tucson, over two hours away, to do business with them, and it was well worth it. Update: We just purchased another vehicle from Right Toyota on March 14th 2026. As expected, Allison Howell and Kent Thompson exceeded our expectations. Their commitment to exceptional customer service and satisfaction is extraordinary. I cannot recommend going to Right Toyota enough. If you need a vehicle, Right Toyota has it and is really the only place you’ll be treated fairly and well. More

I recently visited this dealership intending to buy a car, and unfortunately the experience just wasn’t what I hoped for. The salesman I worked with was polite enough, but the process felt disorganized a car, and unfortunately the experience just wasn’t what I hoped for. The salesman I worked with was polite enough, but the process felt disorganized and dragged on longer than it needed to. The biggest concern came when the salesman brought over his manager, Michael T. He seemed unusually out of it—disengaged, unfocused, and not really tracking the conversation. It made the whole interaction feel unprofessional and left me unsure about moving forward with such a major purchase. In the end, we decided not to buy a car there. I appreciate that every dealership can have an off day, but the lack of clarity, professionalism, and confidence during the visit made it hard to trust the process. More

I had a 36-month lease on a 2022 Toyota Tacoma through Toyota Financial Services ($751/month). At lease end (late August 2025) I attempted to exercise my contractual buyout. Right Toyota repeatedly misrep Toyota Financial Services ($751/month). At lease end (late August 2025) I attempted to exercise my contractual buyout. Right Toyota repeatedly misrepresented the cost and obstructed the process. Inflated quotes: I was told $80,000, then $60,000, while Toyota Financial had my official buyout in writing for approximately $33,000 including tax. Manager conduct: “Big boss” Nick Sharma insulted me when I questioned the math, told me to “be more like my husband,” and refused to provide his contact info, stating he didn’t want bad reviews. Test drive behavior: Paul forced a freeway test during rush hour, yelled when I nearly missed a turn, and made unrelated inappropriate commentary about politics and conspiracy theories. Finance coercion: Greg put me in a 75-month loan (later deemed invalid). When I asked for my $8,000 down payment back he said if I took it I would “have good luck getting a buyout” because he would refuse to work with me. Blocking early buyout: Prior to maturity phone reps told me “you can, but we won’t” if I asked about early buyout and then hung up. Obstructing my credit union: My Desert Financial loan officer (5 years of experience) said she’d never seen a dealer be this obstructive; they fed her piecemeal requirements that delayed the transaction. I bypassed the dealership, obtained the official Toyota Financial paperwork, and completed the $33,000 buyout through my credit union the same day. I recovered my $8,000 down payment. Based on documented records and multiple formal complaints (BBB, Arizona Attorney General, FTC/CFPB, and ADOT), I do not recommend this dealership More

I recently purchased a 2025 Camry LE Hybrid from Right Toyota, and Tiffany made the entire experience exceptional. From the first conversation to final delivery, she was responsive, transparent, and genui Toyota, and Tiffany made the entire experience exceptional. From the first conversation to final delivery, she was responsive, transparent, and genuinely committed to helping me find the right fit. Tiffany went the extra mile to adjust pricing in a way that respected my needs and budget—something you don’t see often in today’s market. Her professionalism and attention to detail made the process smooth and stress-free. Big thanks also to her manager Jake for backing the deal and fostering a customer-first culture. If you’re looking for someone who truly advocates for the buyer, Tiffany is the one to ask for. Highly recommend! More

Working with GALE SOEHNER in the service department to get the window repaired/replaced on the vehicle I recently purchased has been easy and pleasant! get the window repaired/replaced on the vehicle I recently purchased has been easy and pleasant! More

Have leased many vehicles from Right Toyota over the last 23 yrs. I always leave with what I intended to pay, was in the business for 10 yrs myself and know the games and will not play them. I know what I wa 23 yrs. I always leave with what I intended to pay, was in the business for 10 yrs myself and know the games and will not play them. I know what I want and what I will pay. This maybe my last vehicle of Toyota, because I do not want hybrid nor electric in the future. More