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Ridings Chevy Buick

Monticello, IL

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3 Reviews

500 W Center St

Monticello, IL

61856

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3 Reviews of Ridings Chevy Buick

July 30, 2020

Peg and the rest of the staff went out of their way to help me with the purchase of my new truck. I live 2 hours away which would turn some dealers away but Bill Abbott's team thrived in the challenge. Wo More

by jcook1689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peg
October 19, 2015

Reaching out through their contact us page works wonders Bought a used car. Less than 30 minutes later the service engine light came on and the speedometer got stuck. After an initial communication error, More

by jasweet713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden, Brian, and Travis
Oct 20, 2015 -

jasweet713 responded

Dealer has since offered to make some minor repairs for free, going above and beyond. Unfortunately there is another repair that will cost some but that can occur with any used vehicle. Both problems did not show up on the test drive and were easy to miss. Would revise review to 4 stars if possible for excellent customer service after reaching out a second time. Unfortunately it seems only one edit is possible so I will repeat, 4 stars for service after sale.

May 27, 2011

Travis, the General Manager at Bill Abbott's Dealership in Monticello, treated me like family and really took care of all our new car needs. He sat down with my wife and I to talk about what exaclty we we More

by tkdepauw05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fox