Ride N Drive
GARLAND, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
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Showing 39 reviews
Great service from Ridendrive, specially from Brittany, who held the service with a lot of professionalism. Love my new ride ! 🥰😍🤩 who held the service with a lot of professionalism. Love my new ride ! 🥰😍🤩 More
Great experience! Anthony found the car i was looking for and made the impossible possible. I will be coning here again for my next car Anthony found the car i was looking for and made the impossible possible. I will be coning here again for my next car More
I bought a Mercedes SL550 from RideNDrive but with little or no help from them. Salespeople were unresponsive, seldom returned phone calls or emails, either refused or gave or gave vague answers to question or no help from them. Salespeople were unresponsive, seldom returned phone calls or emails, either refused or gave or gave vague answers to questions about the car. Two videos hid problems with the car – at least one accident and one minor fender bender. The whole front nose of the car is out of alignment with the hood and fenders. The windshield has a hole in it, not just a ding, also not disclosed. The car had not been serviced like they said. It arrived filthy inside and out. It took them 2 weeks to get the car picked up by the shipper. Worst problem was it arrived with only one keyless-go key and they blamed it on me, said I lost it, even though they didn’t even send it to me 2000 miles away. A Mercedes key replacement is $900 and so far they have refused to reimburse me for the cost of the key, the expense of driving 500 miles round trip to the dealer, gas and other expenses. Nobody admits to being in charge, nobody will give their last name, phone number, or email address. Only because I wanted that exact car did I put up with their pathetic service. Brittany the sales person knows nothing about cars, probably couldn’t spell car if you tell her the first two letters. Jay the sales manager is a real jerk, totally anti-customer, who hung up on me twice. John the so-called manager is an arrogant liar who has told me 6 times now “the check is in the mail”. Yeah, right. Beware buyers: this dealer only deals in cars with problems and does everything they can to hide those problems. They are unethical swindlers. They give used car dealers a bad, make that worse, name. More
Ferris was absolute money. No hassle, no gimmicks, no surprises, fast and efficient. Gave me their best price, got all the paperwork done accurately & timely. Once I came thru No hassle, no gimmicks, no surprises, fast and efficient. Gave me their best price, got all the paperwork done accurately & timely. Once I came thru on my end ($$$) I was out the door and in my way in my dream car: 5 stars. More
MSRP for the vehicle I was interested in was just below $70,000. I am a huge Lexus fan, and opted to still move forward with crazy markup (Dealership was selling for close to $84,000 due to how "rare" the $70,000. I am a huge Lexus fan, and opted to still move forward with crazy markup (Dealership was selling for close to $84,000 due to how "rare" the vehicle was". Used Condition, <2,000 miles) I wanted to finance the car through an LLC doing $120,000+ in revenue per year Around for 4+ years. The bank they used (Ally, or Alli, idk) is a smaller one, to say the least. Upon learning they were trying to finance through this bank, I knew 3 hours in this was going to be a bust. I was able to buy a different car from a different dealership while sitting at Ride n Drive for 4+ hours as they underhandedly tried to convince me to put $40,000 down in cash while lowballing me for the trade-in I had. The same deal was financed at a different lot with no cash down (just an acceptable offer for my trade-in) using the LLC we wanted to. I wouldn't waste my time at this lot again. More
Patience is a virtue - read whole post**initially posted Patience is a virtue - read whole post **initially posted on 6/19/21** I recently, June 18, 2021, was in the process of buying a $41000.00, 2017 BMW Patience is a virtue - read whole post **initially posted on 6/19/21** I recently, June 18, 2021, was in the process of buying a $41000.00, 2017 BMW X-5D from RIDENDRIVE. The Car Fax report, evidently bogus or redacted, showed a minor accident. When I inquired of Jay, in sales, Jay told me that the rear bumper cover had been replaced and there were no issues. I paid $10,000.00 down payment and Anthony Anquiano, finance manager, arranged, financing, registration and delivery. Upon applying for insurance for this vehicle in anticipation of delivery and provided the serial number. The agent very thoroughly researched the Vehicle’s history. The Nexus lexus report lists two major accidents amounting to more than $30,000.00. When confronted, the Ridendrive General manager, Mike Dimarcio refused to return my down payment and stated he did not agree with the Nexus Lexus report. Ridendrive will not refund my down payment and deny their complicity in a deceptive cover up of severe damage exceeding $30,000.00. This is no longer a BMW but a vehicle having a BMW name plate and aftermarket parts. Ridendrive has made no effort to resolve this issue, preferring to keep both my $10,000.00 and the car. BEWARE: Nation wide there are many complaints regarding autos purchased from Rind N Drive dealers, and low ratings with the BETTER BUSINESS BUREAUs. They also failed to notify the credit union that the car was not delivered, and now the credit union is expecting payments for a car that is in their lot. **Updated 6-26** So more information about Ride N Drive and their admirable efforts of trying to help me work through this with the lexus report which no one can access without being a member of their services: the lexusnexis report has a lot of incongruities about the report which is really just a record of what claims *may* have existed previously on a vehicle - i say may, because digging in further i have found a massive disclaimer on their website: "Due to the nature of the origin of public record information, the public records and commercially available data sources used in reports may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly or incorrectly, and is generally not free from defect. This product or service aggregates and reports data, as provided by the public records and commercially available data sources, and is not the source of the data, nor is it a comprehensive compilation of the data. Before relying on any data, it should be independently verified." That all being said, Mike and the team at Ride N Drive has been just as frustrated as I have been and have been very patient and helping me get a local mechanic I know and trust to take a look at the vehicle and us get a report so that Ride N Drive can see what may or may not have been done to the vehicle as well. I want to say Thank you to Ride N Drive for working with me through this situation and have really tried to do right by me despite the problems caused by an incomplete or inaccurate report. More
In October my wife and I stopped in to checkout a 2013 Jeep Wrangler Unlimited I had seen online. We had shopped major dealers and person to person options but had not found what we were looking for. W Jeep Wrangler Unlimited I had seen online. We had shopped major dealers and person to person options but had not found what we were looking for. When we arrived we were greeted by Tariq who gave a warm welcome and was very helpful. After a test drive and inspection we felt pretty good about it and wanted to move forward. I'll save you all the back-and-forth but Tariq and his team were responsive, helpful, willing to assist in any way asked and professional at every step. They really went above and beyond to make sure that my wife and I not only felt good about the purchase but confident we were making the right choices. I know I can be a challenge when making such a purchase but they never missed a beat and addressed everything I asked of them. Even their mechanic made himself available to answer all our questions and concerns. After the past few months of having fun driving it around I have found it was perfect and just as advertised, if not better! We've purchased vehicles from Mazda, Chevrolet, Volkswagen, Toyota and Volvo all from large dealerships whose names you would recognize. This transaction with Ride N Drive was the smoothest and most favorable. We'd not only like to thank Tariq for his efforts but also Tony, Mike and the rest of the team. I would recommend them to anyone in the market for a vehicle of any variety they might carry or be able to acquire. More
Twice sold, planning the Third Ride n Drive is like a car buying home to me! Mike (and actually the whole team) has never been anything but Stellar, kind, helpful and genuine. I hav Ride n Drive is like a car buying home to me! Mike (and actually the whole team) has never been anything but Stellar, kind, helpful and genuine. I have bought a 2013 BMW x5 from them as well as a Fiat 500 sport, both times i was blown away by the over the top service. Mike made sure that both times the cars where in excellent condition before we where allowed to take them. I pointed out things on the test drives that i would have to have someone look at, and each time they fixed it before the delivery. Short and Sweet, right now i'm working on how to purchase my 3rd from them. I will never look anywhere else if I am shopping for a used car. So pushy sales, just honest advice. I recommend them to all my friends and family, because in the end i know they will do the right! More