Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rickenbaugh INFINITI
Dacono, CO
42 Reviews
At our INFINITI dealership in Dacono, CO, we are dedicated to finding our customers the Right Car at the Right Price, Right Now. If you’re searching for car dealers you can trust, you’ll be happy to know that our team of non-commissioned salespeople have your best interests in mind. Simply take a look at the Rickenbaugh INFINITI reviews to see what all our happy customers have to say about the time they spent on our lot. For a transparent, trustworthy car-buying experience, turn to our nearby INFINITI dealer today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 42 reviews
August 23, 2017
Poor Service This is a dealership that will promise up front to take care of you - but when it comes to follow through - they are poor. Sales is easy on the fron This is a dealership that will promise up front to take care of you - but when it comes to follow through - they are poor. Sales is easy on the front end for any company - but servicing you as a customer is what defines a good company - Their service level is poor on all fronts! I will be looking for another Infiniti dealership to do all our business with in the future! More
by Kelsey
Employees Worked With
Service Department/Senior Management
December 04, 2015
Arrogant and dishonest After repeatedly servicing our Infiniti here we decided to come and look at a possible second purchase. We were shown the vehicle we were interested i After repeatedly servicing our Infiniti here we decided to come and look at a possible second purchase. We were shown the vehicle we were interested in and were very close to purchasing, then I made a mistake. I asked if there was any way they would negotiate on the dealer fees of $500. After Eric, our salesperson, said, "I'm sure we can work with you on this," he went and talked to the sales manager, Terry, and then came back stating, "Terry won't budge, he says, "not even a penny," but I can get you some free hats!" Feeling a bit insulted but still interested in the vehicle I asked for a moment alone with my wife to consider the purchase one last time. I was then interrupted with the final paperwork showing the price to be $500 higher than the initial online price that we had discussed! So after we tried to negotiate the $500 dealer fees, Terry, who had said he wouldn't budge a penny, actually tacked on an ADDITIONAL $500 to the original price. I will never be back to Dacono Infiniti and I hope this is fair warning to anyone else who may be sucked in by these guys. More
by gabeoneski
Employees Worked With
TERRY, ERIC
