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Rick Weaver Buick GMC Truck

Erie, PA

4.7
60 Reviews

714 W 12th St

Erie, PA

16501

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Showing 60 reviews

July 19, 2023

The personal attention. Always available for questions. Service department is wonderful and always easy to get appointments. More

by Kathy706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel swindlehurst
Jul 20, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Kathy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day!

July 18, 2023

I brought my mom there in hopes to finding a safe and affordable vehicle for her. Our salesman did so much for us and kept an eye out for a vehicle that would be a great pick for her. My mom loves her ne More

by Tjoslin2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Bizzaro
Jul 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. We're happy to hear that your mom is loving her new vehicle! We will be sure to let Johnny know that he did an awesome job throughout the entire process. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 15, 2023

I have been looking for a pickup off and on for a long time. I don't like talking to a salesman. If you ever had to deal with a car salesman, you understand what I'm saying.I've been all over the internet More

by woodywhe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro
Jul 17, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you so much for the great review! We're pleased to hear you had such a great experience and so that we could change your mind about salespeople. We're happy to help you find the truck of your dreams and being able to provide a great purchase experience. Congratulations on the new truck and feel free to reach out if you have any questions we can answer. Drive safe!

July 15, 2023

they do what they say and when they say. Owner is frequently on premise (Beth Weaver) and enjoys interacting with the customers More

by jpatdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo - very helpful and knowledgeable, Beth Weaver
Jul 17, 2023 -

Rick Weaver Buick GMC Truck responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

June 30, 2023

Listened to what I wanted and never pressured me into anything I didn't want. More

by tinachalfa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Metzger
Jul 03, 2023 -

Rick Weaver Buick GMC Truck responded

We appreciate the review. Thanks for taking the time. Have a wonderful day!

June 22, 2023

Went Mon as had tire that was showing low air. We we’re leaving for vacation and ask them to check. They were very busy and short couple guys for vacation. Jeff said he’d check it as didn’t want i More

by crb314connie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe DePaul Beth Weaver
Jun 23, 2023 -

Rick Weaver Buick GMC Truck responded

We appreciate you taking the time to leave us a review, Connie! Our dealership is always happy to assist our customers with all of their service concerns! We're happy that Jeff was able to provide the type of high-quality service that we expect from our dealership. We look forward to working with you again in the future and please reach out if you have any questions.

June 14, 2023

Was very please with our service and love my new Terrain our sales rep was awesome his name is Ron Agnew More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Agnew, Beth Weaver
Jun 15, 2023 -

Rick Weaver Buick GMC Truck responded

Hi John, glad to learn your experience was a positive one. Hope to see you again soon!

June 12, 2023

If you are looking for a honest straight up salesman you can find that person at Rick Weavers on 12 st in Erie PA. His name is Chris Pfister. After searching many dealerships in our area and beyond I finall More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Chris Pfister
Jun 13, 2023 -

Rick Weaver Buick GMC Truck responded

So glad you had a great experience, Tracy. We're glad that Chris was able to go above and beyond to find you a vehicle that you love at an amazing price! These are the types of stories that we love hearing about from our customers! We'll be sure to let Chris know that he did a fantastic job and we look forward to working with you the next time you're in the market for a vehicle. Have a fantastic day!

May 26, 2023

gentleman in service was not very friendly complaining about being over booked we waited to hours to have visors reenstalled More

by walters1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know his name
May 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks for bringing this to our attention! We always aim to provide friendly customer service to anyone that visits our dealership. We have taken immediate action to retrain our staff to remain polite and accommodating while handling an overwhelmed schedule and group of technicians. We’re so sorry your experience wasn’t a pleasant one and we hope to earn your business again in the future! -Rick Weaver Buick GMC Management

August 08, 2022

Called Rick Weaver Buick GMC on Saturday afternoon about a 2022 Sierra AT4 that they had advertised on their website. Spoke with salesperson "Joe". He asked me if I was interested in the black one or the w More

by try_2_majinat
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe
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