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Rick Weaver Buick GMC Truck

Erie, PA

4.7
60 Reviews

714 W 12th St

Erie, PA

16501

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Showing 60 reviews

August 21, 2023

Lots of great people that have been there for years. I feel I can ask questions without feeling stupid. More

by Guy that bought a car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 23, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for your kind words! We're glad to hear that our team made you feel comfortable and supported. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

August 17, 2023

I came in for regular service. Everyone was courteous and efficient. My car was done quickly and I was on my way More

by kkathyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Kathy, thank you for choosing our services for your regular service. We're glad to hear that our team provided you with courteous and efficient service. We strive to complete our work quickly to get you back on the road. We appreciate your positive feedback!

August 14, 2023

Worked with Mighty Mike Maggio to purchase our vehicle, he made the process stress free and couple hours later we were headed down the road with our new purchase. Mighty Mike Maggio is truly an ERIE ICON. More

by jerry.skolnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Maggio *****, Beth Weaver
Aug 15, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Jerry! Thank you for your kind words about Mighty Mike Maggio. We're thrilled to hear that he made your vehicle purchase stress-free and that you're happy with your new purchase. We appreciate your support and hope you enjoy the road ahead!

August 11, 2023

Got to the dealership before 8:00 AM on a Saturday for an oil change and tire rotation. Was told I was 3rd in line and it would be an hour. Then I mentioned there was a recall on the child safety seat rest More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Gary, Thanks for your feedback. We're so sorry for your less-than-5-star experience and the miscommunication regarding your vehicle's service needs. As we look into what happened, we'd like the opportunity to speak with you directly to address any questions or concerns and to try to turn this around for you. We will reach out soon to learn more about your visit.

August 11, 2023

Joe DePaul did a great job handling some of the problems that came up. He went out of his way to help us with the apps and controls. More

by DANDBADAMS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe DePaul
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

August 10, 2023

I’ve been using Rick Wraver Buick since 1981. AleYs found them to be very credible and quality work oriented. Their Setvice Managet, Sngelo, is first class. More

by ajciampajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Aug 11, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you, for your kind words and continued support. We're thrilled to hear that your experience with Rick Weaver Buick has been positive. We pride ourselves on providing credible and quality work, and we'll be sure to pass your compliments along to our team.

August 10, 2023

This is the second time we have had issues with the service department.--not good. More

by laurasinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employees.
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a solution. We will be reaching out to discuss this with you further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.

August 05, 2023

Was great to deal with everyone was easy to work with and would purchase from them again. More

by Melvinpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Agnew, Beth Weaver
Aug 07, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

July 28, 2023

Buying our GMC Canyon was an excellent experience at Rick Weaver. Chris was very helpful and professional during our negotiations and during the demonstration of our new Canyon AT4. All other personnel were More

by merpamlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Phister, Sean Pamula, Ashley
Jul 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

July 20, 2023

Customer service is second to none, friendly fast and convenient service dept and no appointments needed for oil changes. This is my go to dealership for all vehicle needs. Have purchased 4 vehicles from More

by Paul Amann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jul 21, 2023 -

Rick Weaver Buick GMC Truck responded

Paul, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

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