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Rick Weaver Buick GMC Truck

Erie, PA

4.5
79 Reviews
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714 W 12th St

Erie, PA

16501

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Showing 79 reviews

June 04, 2025

I drove from Titusville & wasn't disappointed with the great service! Everyone I encountered was very helpful. I even got a text on my phone telling me when the car would be done! More

by janebrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
darryl bossard
June 04, 2025

Very fine salesman and dealership, would recommend this dealer for anyone looking for a new or used vehicle!very helpful and accommodating team. Very satisfied! More

by bollard5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Agnew. Excellent salesman!
June 03, 2025

Sales team was good . Service department does good work ,the fact that you buy a brand new vehicle from them and need service done and they only have 5 loaner vehicles is More

by blk05hole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
May 23, 2025

I drove over 100 miles from Cleveland to buy a car at Rick Weaver! The internet sales manager, Dan, is the best thing to ever happen to car sales! He's the reason I'm driving exactly what I was looking More

by susankugler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Swindlehurst
May 27, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you, Susan! We’re thrilled to hear about your experience with Dan and our team. Your journey means a lot to us, and we’re glad you found the perfect car. We appreciate your recommendation and look forward to welcoming you back in the future!

May 15, 2025

I trust Rick Weaver service department. I trust the service manager and the mechanic that does my cars. A+ More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Carter and Daulton
May 16, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks for the fantastic feedback, Micki! We're thrilled to hear you trust our service team. Providing top-notch care for your vehicle is our priority. We appreciate your support and look forward to serving you again!

May 07, 2025

I bought a 2016 GMC Sierra. .. I've had to have the transmission replaced twice!!! Not only that I had to wait 6 weeks both times to have the transmission replaced!!! Oh not only More

by Gotstretched
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beth Weaver
May 13, 2025 -

Rick Weaver Buick GMC Truck responded

We’re truly sorry to hear about your experience with your vehicle and the frustrations you’ve faced. We understand how inconvenient and disappointing multiple transmission issues, extended wait times, and lack of loaner availability can be — especially when it affects your daily routine. Please know this is not the level of service we strive to provide, and we'd appreciate the opportunity to speak with you directly to better understand what went wrong and see how we can make this right. Thank you for bringing this to our attention — your feedback helps us improve.

May 05, 2025

Great experience. Everyone I encountered was very helpful and made the purchase very easy. Very professional. I will be a returning customer. I purchased a 2025 GMC 25 More

by LM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Agnew
May 06, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks for your fantastic feedback! We’re thrilled to hear you had a great experience and found our team helpful. Enjoy your new ride, and we can’t wait to see you again soon!

May 02, 2025

Had 10 o'clock appointment only inspection and oil change on 10 month old vehicle dropped off at 9. Never pulled it in till after 3. Called me at 5 to pick up only open till 5:30. Kinda rediculaus More

by Edszewczyk
Service Time
Recommend Dealer
No
Employees Worked With
All were fine
May 13, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about the long wait time you experienced during your recent visit. That’s not the level of service we aim to provide, especially for a scheduled appointment and routine maintenance. Please know that we understand how frustrating it must have been to wait all day for an oil change and inspection—especially after dropping your vehicle off early. We’d appreciate the opportunity to make this right and we'll be in contact soon, so we can discuss how we can better serve you in the future. Thank you again for your feedback—it helps us improve.

April 22, 2025

Salesman was helpful and not pushy. The prices of cars were very good and they had a nice selection. I would recommend them to my friends. More

by Cruellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro
Apr 23, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks, Cruellie! We're thrilled to hear you had a positive experience with our team and found great options at good prices. Your recommendation means a lot to us, and we look forward to welcoming your friends!

March 31, 2025

First time buying from this dealership. I am in Ohio so, most of it was done by phone and email, pictures, etc. Process was pretty easy, salesman was not there on the day I picked up me veh More

by rclau31018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dan
Apr 01, 2025 -

rclau31018 responded

Please see above review

Apr 07, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you for taking the time to share your experience with us. We appreciate your business and are sorry to hear that your experience wasn’t as seamless as we strive for it to be. While we do our best to provide accurate photos and descriptions, we understand how important these details are, especially for our out-of-state customers. Your feedback is valuable, and we will use it to improve our processes to ensure better transparency and customer satisfaction. In the meantime, we'd love the opportunity to make things right and will be in contact soon, so we can discuss any concerns you may still have. We truly value your business and hope to have the chance to serve you again in the future.

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