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Rick Weaver Buick GMC Truck
Erie, PA
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 64 reviews
December 11, 2024
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise More
by slinky814
Employees Worked With
Service department
December 01, 2024
They quickly diagnosed the problem and were even able to get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful. get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful. More
by michelledalt
Employees Worked With
Beth Weaver
October 14, 2024
I went to this dealership looking for a different car, but they were great in finding a car that was perfect for me! They were very knowledgeable, attentive & helpful! but they were great in finding a car that was perfect for me! They were very knowledgeable, attentive & helpful! More
by dart312
Employees Worked With
Chris Pfister & the nice girl who did the paperwork
October 14, 2024
Always friendly, knowledgeable, and timely. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. Went back and it was taken care of immediately. Fixed right the first time promptly. More
by DanIvory
Employees Worked With
Jeff Carter, James Landers, and Blake. , Beth Weaver
October 04, 2024
From the minute I walked into the dealership I was greeted by John and the manager Sean Pamula. John Bizzarro was very polite, knowledgeable, and he took his time explaining all the options I had wit greeted by John and the manager Sean Pamula. John Bizzarro was very polite, knowledgeable, and he took his time explaining all the options I had with my trade in and the purchase of my new vehicle. He kept in contact with me throughout the process. Sean and John are great assets to your dealership. More
by mmagorien
Employees Worked With
John Bizzarro and Sean Pamula, Beth Weaver
September 17, 2024
Thank you so much John Bizzarro ! You absolutely knocked it out of the park on quality for our money . You went way beyond and above our expectations of what we could purchase with ou You absolutely knocked it out of the park on quality for our money . You went way beyond and above our expectations of what we could purchase with our budget. We're extremely excited and pleased with our new Trax. If anyone needs a car we're DEFINITELY sending them your way . You're the BEST !!! More
by IBECUTE26
Employees Worked With
John Bizzarro
