Rick Hill Imports, Inc. - Service Center
Kingsport, TN

186 Reviews of Rick Hill Imports, Inc. - Service Center
Quick and easy check in, Jenny always wonderful. B service in and out in lees than 2 hours. Clean waiting area and fresh coffee. . Good technician service in and out in lees than 2 hours. Clean waiting area and fresh coffee. . Good technician More
Jeff the service manger did an outstanding job on meeting my needs. Highly recommend this dealership! Very personalized service and very pleasant experience. Bravo Keep it up! my needs. Highly recommend this dealership! Very personalized service and very pleasant experience. Bravo Keep it up! More
They did exactly what was estimated. Provided a 2021 GLE 350 loaner which I enjoyed the new car experience again. Service underwriter was courteous and handled everything in professional manner. Susan your 350 loaner which I enjoyed the new car experience again. Service underwriter was courteous and handled everything in professional manner. Susan your the best! More
Jenny is wonderful! She figured out what service my car needed, and scheduled the service AND gave me a car to drive while mine was being serviced. needed, and scheduled the service AND gave me a car to drive while mine was being serviced. More
Jenny and Susan are both a pleasure to work with. They understand the vehicles and get you in and out promptly. Both are an asset to the dealership understand the vehicles and get you in and out promptly. Both are an asset to the dealership More
As usual, I was treated with respect. I have never been in a situation to buy the car of my dreams (Mercedes Benz) and certainly not have it serviced at an MB Dealer. But thanks to you guys, all this is in a situation to buy the car of my dreams (Mercedes Benz) and certainly not have it serviced at an MB Dealer. But thanks to you guys, all this is possible. That means everything. More
Service desk was very friendly, professional and helpful. Christa did a nice job with my service order. Waiting room and restroom was clean and comfortable. Christa did a nice job with my service order. Waiting room and restroom was clean and comfortable. More
the lady at the front desk is amazing, great service, great attention, I was asking about a problem with the interior of my vehicle and she gave me options great attention, I was asking about a problem with the interior of my vehicle and she gave me options More
I brought my car in for a recall, very friendly service and they got me in and out in no time. I will definitely bring my car in again for service and they got me in and out in no time. I will definitely bring my car in again for service More
The lady upfront (Jenny) was really super and helped with communication to the technician in back so my service was very good this time with good communication. communication to the technician in back so my service was very good this time with good communication. More