Rick Hill Imports, Inc. - Service Center
Kingsport, TN

186 Reviews of Rick Hill Imports, Inc. - Service Center
quick professional service Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very profes Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very professional been pleased with the service from this dealership from the Sales Process to the Service Process. would buy my next care from them More
Porsche Service Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another cabin air filter change this time, which resulted in a cost savings for me :) Always a pleasure to take my vehicles there for work. More
A quiet place to sit. As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have hear As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have heard some not so nice customers. The waiting area is clean comfortable and quiet. nice place to wait a minute or few on your car. I don't have to go to a different area to pay and my car is clean and waiting under the drive thru for me rain or shine. Thanks!!!! Michele Moore More
Quick and efficient Customer Service Representative was super. Courteous and fast. Service performed quickly and actually washed the windows inside of the car. Good Job. Customer Service Representative was super. Courteous and fast. Service performed quickly and actually washed the windows inside of the car. Good Job. Looking forward to future trips being equal to this one. More
Completely satisfied customer Excellent honest service completely satisfied would highly recommended this dealership to family and friends .all of the work was completed on time wi Excellent honest service completely satisfied would highly recommended this dealership to family and friends .all of the work was completed on time without delay thanks More
New tire I always feel like I get the best possible service from this dealership and I would hope that this will continue for many years to come. I am sure it I always feel like I get the best possible service from this dealership and I would hope that this will continue for many years to come. I am sure it will. More
excellent service and attention to my Mercedes Your have the best service manager in the business.....you can ask him any question about an issue with a Mercedes and he can tell you the probable is Your have the best service manager in the business.....you can ask him any question about an issue with a Mercedes and he can tell you the probable issue and he is correct every time. Pays attention when I am explaining my problems.....great with people all the time....and a dedicated employee to the Dealership...worries about the other employees....best service department i have ever visited. and the 2 ladies that work under him are just great....so helpful...all around great staff....and your sales team....Buddy Babb sold me 2 Mercedes in one week several years ago....amazing place, RICH HILL IMPORTS... More
Excellent customer service and vehicle service Over the last 30 or so years that I have been taking my Porsches To Rick Hill they have never disappointed. The service has been excellent, customer Over the last 30 or so years that I have been taking my Porsches To Rick Hill they have never disappointed. The service has been excellent, customer service is always spot on, and sales representatives have been extremely informative and helpful. More
BMW Service visit Staff was courteous, helpful, and prompt. Even though I was late for my appointment, I received a warm welcome with the assurance that my vehicle wo Staff was courteous, helpful, and prompt. Even though I was late for my appointment, I received a warm welcome with the assurance that my vehicle would be finished by end of day. A call was placed to let me know that the work was completed. This was helpful in planning the return visit. More
tail light service My tail light was showing an error message. It was diagnosed quickly and a new tail light ordered. The service person explained things very thorough My tail light was showing an error message. It was diagnosed quickly and a new tail light ordered. The service person explained things very thoroughly. Car was washed before I left. More