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Rick Hill Imports, Inc. - Service Center

Kingsport, TN

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186 Reviews

186 Reviews of Rick Hill Imports, Inc. - Service Center

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August 22, 2019

quick professional service Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very profes More

by MyGT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
August 21, 2019

Porsche Service Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another More

by TnDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
August 21, 2019

A quiet place to sit. As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have hear More

by MICHELE MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
August 21, 2019

Quick and efficient Customer Service Representative was super. Courteous and fast. Service performed quickly and actually washed the windows inside of the car. Good Job. More

by RLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. Young person at service desk
August 20, 2019

Completely satisfied customer Excellent honest service completely satisfied would highly recommended this dealership to family and friends .all of the work was completed on time wi More

by M4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jeff hunter
August 15, 2019

New tire I always feel like I get the best possible service from this dealership and I would hope that this will continue for many years to come. I am sure it More

by Happy xamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez, Greg Dunham, Susan Copas and Jenny Gardner
August 14, 2019

excellent service and attention to my Mercedes Your have the best service manager in the business.....you can ask him any question about an issue with a Mercedes and he can tell you the probable is More

by Mickey Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Durham, Susan and ....
August 08, 2019

Excellent customer service and vehicle service Over the last 30 or so years that I have been taking my Porsches To Rick Hill they have never disappointed. The service has been excellent, customer More

by Porsche lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service and Jerry in sales.
August 06, 2019

BMW Service visit Staff was courteous, helpful, and prompt. Even though I was late for my appointment, I received a warm welcome with the assurance that my vehicle wo More

by McKinney, Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy
August 04, 2019

tail light service My tail light was showing an error message. It was diagnosed quickly and a new tail light ordered. The service person explained things very thorough More

by carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.