Rick Hill Imports, Inc.

Always a pleasure working with the Service folks at Mercedes Benz of Kingsport. Everyone are always helpful and friendly. Whatever the issue its always taken care of quickly. Mercedes Benz of Kingsport. Everyone are always helpful and friendly. Whatever the issue its always taken care of quickly. More

Brian is a great guy, and made the process very easy.I Brian is a great guy, and made the process very easy. I look forward to working with him in the future. He followed up, and answered all questions a Brian is a great guy, and made the process very easy. I look forward to working with him in the future. He followed up, and answered all questions and never bothered me whatsoever. More

BMW service and parts always goes the extra mile to take care of our needs. Very professional, but at the same time treat you like a neighbor! Thank you again! care of our needs. Very professional, but at the same time treat you like a neighbor! Thank you again! More

I got a beautiful car for a great price, and unlike almost all other dealerships, there was no additional cost for paperwork. Excellent, knowledgeable staff! almost all other dealerships, there was no additional cost for paperwork. Excellent, knowledgeable staff! More

This is the first time I had to take my car myself To the dealership . I never had to do that before . I bought my cars From there with the understanding that I will be given the service of home delivery of dealership . I never had to do that before . I bought my cars From there with the understanding that I will be given the service of home delivery of a loaner car. My wife and I are both busy physicians . If we don’t get that service I am afraid I will have to buy my next car for my daughter ( in about 3 months ) from other places where they will provide that service . I have been very happy with the dealership for the service in general though . More

Waiting room comfortable, coffee fine. I was told it would take 2 hours for the repair and it was completed in two hours. Excellent!!! Great service. would take 2 hours for the repair and it was completed in two hours. Excellent!!! Great service. More

Thank you for your customer attention. We appreciate Luke for his patience, product knowledge and professionalism. And to you Mike, thank you for your part in this purchase. for his patience, product knowledge and professionalism. And to you Mike, thank you for your part in this purchase. More

This was my first purchase at this dealership. I was pleased with the sales staff as well as the financial staff. I suspect I will return. pleased with the sales staff as well as the financial staff. I suspect I will return. More

Parts and service representatives are always very professional and go out of their way to accommodate our requests. We bought our BMW at Rick Hill 19 years ago...and their focus on customer satisfact professional and go out of their way to accommodate our requests. We bought our BMW at Rick Hill 19 years ago...and their focus on customer satisfaction has always been first and foremost... More

Always great service and attention to detail on our Porsche GT3RS. Replaced a factory recall item in no time and had a loaner car for me to use for the day while it was being completed. Porsche GT3RS. Replaced a factory recall item in no time and had a loaner car for me to use for the day while it was being completed. More