Rick Hill Imports, Inc.
Kingsport, TN
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Diagnosed and fixed my bmw very quickly very good communication and got my vehicle done efficiently and cost was very comparable to others. Thank you communication and got my vehicle done efficiently and cost was very comparable to others. Thank you More
From reception to delivery of vehicle, always great service. I've been going to Tick Hill BMW now for seven years and have never been disappointed. service. I've been going to Tick Hill BMW now for seven years and have never been disappointed. More
Luke Lawson was our sales person and he was terrific to work with. Also appreciated Scott Darnell’s help. Appreciated their willingness to work with us to make this deal happen. work with. Also appreciated Scott Darnell’s help. Appreciated their willingness to work with us to make this deal happen. More
Writers were very nice and considerate as well as helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience was great, expensive but great. More
The Service Dept staff was very friendly and helpful. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was. More
Jeff was very helpful and understanding. He offered to pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job More
My full service was completed in a timely fashion.... the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose More
Takes the time to explain any repairs that were done. The people in the service department are always courteous and helpful when asked questions about service The people in the service department are always courteous and helpful when asked questions about service More
Excellent service. Prompt acknowledgement of my arrival to the service department. The plan for the car was reviewed. Accurate information on what is needed to complete my request. Very nice to work with. to the service department. The plan for the car was reviewed. Accurate information on what is needed to complete my request. Very nice to work with. More