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Rick Hill Imports, Inc.

Kingsport, TN

3.9
260 Reviews

861 E Stone Drive

Kingsport, TN

37662

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Showing 260 reviews

November 07, 2020

Diagnosed and fixed my bmw very quickly very good communication and got my vehicle done efficiently and cost was very comparable to others. Thank you More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
November 05, 2020

From reception to delivery of vehicle, always great service. I've been going to Tick Hill BMW now for seven years and have never been disappointed. More

by Wmichaelmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Male at reception desk.
November 02, 2020

Luke Lawson was our sales person and he was terrific to work with. Also appreciated Scott Darnell’s help. Appreciated their willingness to work with us to make this deal happen. More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Lawson, Scott Darnell
October 29, 2020

This was the Second time ive bought a car here. The folks are always Very good to work with. I appreciate the help Grady was able to give me. More

by jrhooven18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gradey Moore
October 29, 2020

Writers were very nice and considerate as well as helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 29, 2020

The Service Dept staff was very friendly and helpful. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was. More

by rcanoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa, James Ferber
October 29, 2020

Jeff was very helpful and understanding. He offered to pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job More

by carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
October 24, 2020

My full service was completed in a timely fashion.... the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose More

by rhrose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
????,????? na
October 22, 2020

Takes the time to explain any repairs that were done. The people in the service department are always courteous and helpful when asked questions about service More

by batkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Greg and Susan
October 21, 2020

Excellent service. Prompt acknowledgement of my arrival to the service department. The plan for the car was reviewed. Accurate information on what is needed to complete my request. Very nice to work with. More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa
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