Rick Hill Imports, Inc.
Kingsport, TN
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The lady upfront (Jenny) was really super and helped with communication to the technician in back so my service was very good this time with good communication. communication to the technician in back so my service was very good this time with good communication. More
Excellent service purchasing my luxury vehicle. Steve York , my salesman, went above and beyond. He provided excellent and courteous service. He responded immediately by phone and text even on his day o York , my salesman, went above and beyond. He provided excellent and courteous service. He responded immediately by phone and text even on his day off! Thank you for an excellent customer experience!Joe Gross also provided excellent service! More
Both Christa and were very friendly and helpful. They explained what I needed done and what the cost would be to complete everything. Work was done promptly and everything was completed correctly. explained what I needed done and what the cost would be to complete everything. Work was done promptly and everything was completed correctly. More
Great Friendly Service always professional, follow up on appointments and as well as a call to let me know my service was complete and what was done appointments and as well as a call to let me know my service was complete and what was done More
Christa Holloway is the greatest service manager I have ever dealt with. She is very courteous and seeks to understand the issue. Customer focused. Pleasurable. ever dealt with. She is very courteous and seeks to understand the issue. Customer focused. Pleasurable. More
Was very pleasant and professional, would recommend to anyone! Great, Great, Great, Great, Great Dealership!!! Exactly as you would expect from an upscale dealership anywhere!!! anyone! Great, Great, Great, Great, Great Dealership!!! Exactly as you would expect from an upscale dealership anywhere!!! More
The young lady at the desk, Christa was extremely nice. I had scheduled an oil change and was told it was time for a break flush, but was a little confused when I got my bill because it says I requested it, had scheduled an oil change and was told it was time for a break flush, but was a little confused when I got my bill because it says I requested it, and I didn’t. Overall great service, really liked Christa, she was very kind More
Appointment was timely, easier to do on the phone than on line. The communication with Christa was timely. The repair work was done on time and at the price quoted. Thank you. line. The communication with Christa was timely. The repair work was done on time and at the price quoted. Thank you. More
I had to have a 4pm appt. They got my X3 right in and got the oil changed promptly. This is the 1st time they didn’t wash my vehicle, but the late appt was most likely the reason. Understandable. the oil changed promptly. This is the 1st time they didn’t wash my vehicle, but the late appt was most likely the reason. Understandable. More