Rick Hill Imports, Inc.
Kingsport, TN
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Excellent service! Steve was so very helpful and knowledgeable. I left the dealership feeling secure knowing that if I needed more help in learning the advanced technolo Steve was so very helpful and knowledgeable. I left the dealership feeling secure knowing that if I needed more help in learning the advanced technology on the car....I would be treated with an abundance of patience. More
comfortable buying process Friendly, informative employees which gives impression they enjoy their job and especially enjoy where they work. After just dropping in I was impres Friendly, informative employees which gives impression they enjoy their job and especially enjoy where they work. After just dropping in I was impressed with the efficiency of the entire buying buying process working with Mike Parker turned out to be the best buying experience I have ever had More
Worked hard and really cared about my vehicle service People are always excellent in their communication and try very hard to provide the best service that they can. They were friendly, patient and persev People are always excellent in their communication and try very hard to provide the best service that they can. They were friendly, patient and persevering in their service. More
beyond the call to help Very friendly and knowledgeable..Nice clean facility. friendly helpful employees I would recommend this service department. Only thing I did"t like wa Very friendly and knowledgeable..Nice clean facility. friendly helpful employees I would recommend this service department. Only thing I did"t like was length of time to get the appointment. More
Roadtest and Purchase of S 550 MB Negotiations stage was slow, but final paperwork stage went quickly. Test drive went well with salesman giving us free reign to fully test the vehicle Negotiations stage was slow, but final paperwork stage went quickly. Test drive went well with salesman giving us free reign to fully test the vehicle. More
it was a good experiene I was able to get an appointment in a timely manner and job was completed in a timely manner. I especially like dealing with Jenny!!! I was able to get an appointment in a timely manner and job was completed in a timely manner. I especially like dealing with Jenny!!! More
Wonderful experience We had a great experience because our salesperson Katey Harris was just amazing. She was very patient and knowledgeable. The business department also We had a great experience because our salesperson Katey Harris was just amazing. She was very patient and knowledgeable. The business department also did an excellent job. More
quick professional service Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very profes Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very professional been pleased with the service from this dealership from the Sales Process to the Service Process. would buy my next care from them More
Porsche Service Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another cabin air filter change this time, which resulted in a cost savings for me :) Always a pleasure to take my vehicles there for work. More
A quiet place to sit. As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have hear As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have heard some not so nice customers. The waiting area is clean comfortable and quiet. nice place to wait a minute or few on your car. I don't have to go to a different area to pay and my car is clean and waiting under the drive thru for me rain or shine. Thanks!!!! Michele Moore More