Rick Hill Imports, Inc.

Quick professional service My first regular service at Rick Hill BMW was excellent. My car was brought into the garage as soon as I checked in. Service was done quickly. Car was My first regular service at Rick Hill BMW was excellent. My car was brought into the garage as soon as I checked in. Service was done quickly. Car was washed and returned to me in less than an hour. All good. More

Out of state buyer and Rick Hill Team provided a seamless transaction via email and text. Transparancy and integrity is an important value in these types of transactions. transaction via email and text. Transparancy and integrity is an important value in these types of transactions. More

Service Each time I have taken car in for service, I have been satisfied. The man who checks you in is very nice and friendly,unlike the others who are workin Each time I have taken car in for service, I have been satisfied. The man who checks you in is very nice and friendly,unlike the others who are working in offices near service desk. Overall, I don’t think the place radiates a friendly atmosphere.vehic More

Great Dealership Small dealership with nice people, who are always available to help. Sales are backed with excellent service. Nice loaner cars are provided for long Small dealership with nice people, who are always available to help. Sales are backed with excellent service. Nice loaner cars are provided for longer service appointments. More

Awesome Friendly and took the time to ensure all items were completed in excellent fashion. They went above and beyond to ensure all my tech products were con Friendly and took the time to ensure all items were completed in excellent fashion. They went above and beyond to ensure all my tech products were connected to my car. More

Headlight replacement This was a simple service call for a burnt out headlight. I live an hour away from Kingsport and don't get there frequently. I was pleased to be abl This was a simple service call for a burnt out headlight. I live an hour away from Kingsport and don't get there frequently. I was pleased to be able to schedule this visit on very short notice and have the work completed without a long wait. More

BMW Service Jeff took great care of me as my service representative. I appreciated Rod getting to work and picking me up again later in the day so that I could g Jeff took great care of me as my service representative. I appreciated Rod getting to work and picking me up again later in the day so that I could get my car. Rod has a great personality. More

oil change Jeff got me checked in immediately before the thunder storm hit. My oil change was done quickly so I didn't have to wait too long. Shannon helped w Jeff got me checked in immediately before the thunder storm hit. My oil change was done quickly so I didn't have to wait too long. Shannon helped with a problem with my radio and should be getting back to me. Everyone was very helpful and friendly. More

I came in unannounced with a unique issue. Jenny knew exactly what it was gave me a loaner car so we can go have lunch and when we came back the car was ready to be picked up. As usual, excellent service exactly what it was gave me a loaner car so we can go have lunch and when we came back the car was ready to be picked up. As usual, excellent service. More

Exponentially superior. I always enjoy going to the Rick Hill dealership. Whether it is to just look or buy a vehicle. Each and every employee make me feel at home. I always enjoy going to the Rick Hill dealership. Whether it is to just look or buy a vehicle. Each and every employee make me feel at home. More