Rick Hill Imports, Inc.

While the people are very accommodating at Rick Hill, they need to expand their service dept to accommodate their customers. I live 45 miles away and had to leave my vehicle overnight, then pick it up th they need to expand their service dept to accommodate their customers. I live 45 miles away and had to leave my vehicle overnight, then pick it up the next day. However it did have a recall that required fixing. Still, they won’t take an oil change appt any later than 2pm, and for working folks, that means dropping off 1 day and picking up the next. Thankfully they provide loaner vehicles! More

Very professional, personal, easy transaction. Upfront about prices and great selection. Third vehicle purchased from them. 2 Porsche 1 BMW. Will definitely go back for my next new car purchase. about prices and great selection. Third vehicle purchased from them. 2 Porsche 1 BMW. Will definitely go back for my next new car purchase. More

Always pleasant, top-notch service,and a dealer that goes the extra mile to make customers happy. Highly recommend Rick Hill Mercedes, you will not be disappointed. the extra mile to make customers happy. Highly recommend Rick Hill Mercedes, you will not be disappointed. More

Good buying experience We found a used vehicle on the dealer's website and visited the dealership to look at it in person. There was some minor damage that wasn't visible i We found a used vehicle on the dealer's website and visited the dealership to look at it in person. There was some minor damage that wasn't visible in the online pics but the dealer fixed that perfectly. Even my wife couldn't see where it had been! Shannon was excellent to work with - no pressure and no games, just business and a great automotive knowledge, and every question was answered. The experience was enjoyable and the final price was right where we needed to be. More

Scheduled Service The staff is always friendly and the work was completed in a reasonable amount of time. A car loaner was provided to allow me to make several local s The staff is always friendly and the work was completed in a reasonable amount of time. A car loaner was provided to allow me to make several local stops while the work was done. More

Warranty work completed quickly. No surprises, no complaints. BMW had installed faulty thermostats at the factory, and they were prone to sticking open, which resulted in a fault code being set. BMW complaints. BMW had installed faulty thermostats at the factory, and they were prone to sticking open, which resulted in a fault code being set. BMW recognized the problem, and covered thermostat replacement under a special warranty program. More

ALWAYS PROFESSIONAL Had appointment for service on my Porsche Cayenne, and as always, was given a loaner and told what time my service should be completed. Arrived bac Had appointment for service on my Porsche Cayenne, and as always, was given a loaner and told what time my service should be completed. Arrived back at the dealership around that particular time and within in 10 mins after arrival, service had been completed. Great people to work with, and outstanding customer service . Better than 5 star, this dealership and service center deserve a 10 star More

Always a pleasant experience ! Pleasant experience from the scheduling for service to picking our car up upon completion. Everyone is always very friendly and helpful. Most import Pleasant experience from the scheduling for service to picking our car up upon completion. Everyone is always very friendly and helpful. Most importantly, we feel confident that our service work has been done expertly and efficiently by your great service techs. More

Great! Quick and easy service on my GT3RS. Provided a loner car for the day. I would recommend them to anyone else with a Porsche needing service. Quick and easy service on my GT3RS. Provided a loner car for the day. I would recommend them to anyone else with a Porsche needing service. More

The ladies in the service department are by far the nicest people there. Always helpful and accommodating. I had to take 2 vehicle’s at once and they made that happen. Always a pleasure to work with th nicest people there. Always helpful and accommodating. I had to take 2 vehicle’s at once and they made that happen. Always a pleasure to work with them. More