Rick Hill Imports, Inc.
Kingsport, TN
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Good people. Good service. There was a factory recall on a steering issue on my GLE 350. The repair took several hours and the dealership provided me a car to drive. The folk There was a factory recall on a steering issue on my GLE 350. The repair took several hours and the dealership provided me a car to drive. The folks were great and treated me very kindly. More
Couldn't ask for anyone nicer than Jeff. He always goes Couldn't ask for anyone nicer than Jeff. He always goes out of his way to be helpful and make sure everything is done right. Couldn't ask for anyone nicer than Jeff. He always goes out of his way to be helpful and make sure everything is done right. More
They did everything I asked and we great to work with. Very happy with the turnaround and service provided. The paperwork process was clean and easy in and out. Very happy with the turnaround and service provided. The paperwork process was clean and easy in and out. More
Service for a Factory Recall Service Reps were knowledgeable, friendly and efficient. This was my first visit to this dealership as a BMW owner because my car was purchased elsew Service Reps were knowledgeable, friendly and efficient. This was my first visit to this dealership as a BMW owner because my car was purchased elsewhere. Reps treated me very kindly too. More
It just feels right! On a causal drive about 12-15 years ago my wife and I stumbled into Rick Hill Porsche. We weren’t a customer at the time. We were just dreaming. The On a causal drive about 12-15 years ago my wife and I stumbled into Rick Hill Porsche. We weren’t a customer at the time. We were just dreaming. The sales crew let us look and touch the shiny Porsche’s in the showroom. That day we met Jerry Godsey. He wasn’t the typical pushy SA we’d encountered at other high end dealerships. He didn’t come across as a “ know it all” But did know about cars. He let us talk, and more importantly let us dream. We left without buying a thing. Fast forward all these years later. We have purchased several vehicles from Jerry Godsey & Rick Hill. We’ve become friends with many of the employees. We still just drop in on occasion. They are happy to just let us dream. Or if we choose too, drive the dream back home. More
I enjoyed my experience when I purchased a 2018 X5 That experience has continued in the service area a great place to do business would highly recommend experience has continued in the service area a great place to do business would highly recommend More
Had a visit to your service department. Very professional! Solved my car’s problem the first time on time. Very impressed. Will bring my BWM back again! Thanks professional! Solved my car’s problem the first time on time. Very impressed. Will bring my BWM back again! Thanks More
New BMW X7 I have owned 3 BMW's but never could get the deal I needed from Rick Hill imports until this go round. They had exactly what I wanted and were willin I have owned 3 BMW's but never could get the deal I needed from Rick Hill imports until this go round. They had exactly what I wanted and were willing to negotiate a fair price where we both felt like winners. Thanks Hunter for working with me. The car is great!! More
Service I am well pleased with the service I received for my E320 Blutec. The Technician was thorough in his assessment of my vehicle and called my attention I am well pleased with the service I received for my E320 Blutec. The Technician was thorough in his assessment of my vehicle and called my attention to the need for new tires in the near future. More
My Service advisor Jeff did a great job and is the consummate professional, however the Service Manger needs to interact with customers. As a leader of this department, he should be thanking customer consummate professional, however the Service Manger needs to interact with customers. As a leader of this department, he should be thanking customers for their business and interacting with his team to improve the service experience. Every time I bring in my car for service, he’s never out of his office. More