Rick Hill Imports, Inc.
Kingsport, TN
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I enjoyed test driving and buying my GLA. I didn’t have as pleasant a buying experience as the last time I bought there, but that was probably because my salesperson was fairly new. Just a reminder, it’s a as pleasant a buying experience as the last time I bought there, but that was probably because my salesperson was fairly new. Just a reminder, it’s always nice to “meet the wizard” behind the curtain of Oz When you’re running the numbers back and forth. That would’ve made it a more pleasant experience overall. More
Quality Customer Service Rick Hill has provided us the quality customer service from purchase through maintenance for all of our BMWs over the last 20 years. We have purchase Rick Hill has provided us the quality customer service from purchase through maintenance for all of our BMWs over the last 20 years. We have purchased six BMWs from Rick Hill (2 - 3 series, 2- 5 series and 2 - X5s). It would be a mistake to buy a BMW from anyone else. More
Service always good but pay someone to wash cars Service is always good, but when there were nice days you could't wash my car because there was no one there that could do it. I expect it's because Service is always good, but when there were nice days you could't wash my car because there was no one there that could do it. I expect it's because Rick Hill wont't pay them enough to wash them after service. I bet Harper doesn't have that problem. More
Service above and beyond I purchased my 2007 BMW 525i as a program car in 2010. I've had virtually all service and maintenance done by Rick Hill over the following 10 years. I purchased my 2007 BMW 525i as a program car in 2010. I've had virtually all service and maintenance done by Rick Hill over the following 10 years. I've been treated with respect, courtesy, and have been provided alternate transportation when longer service times are required. A specific 'shout out' to service advisor Jeff Smith, who has been my go-to guy for over-the-top trustworthiness and unbiased guidance. FYI: I RARELY take part in ratings or surveys like this, but am happy for people to know what I've experienced here. More
Oil change for Porsche Everything was taken care of quickly. I was given a ride to my office so I could get some work done while the car was being serviced. Everything was taken care of quickly. I was given a ride to my office so I could get some work done while the car was being serviced. More
Couldn’t be any happier with the recent repair work I had done on my 911S. Jeff did an excellent job keeping me informed and dealing with my warranty company.. Adam did great work getting the problem diagnos done on my 911S. Jeff did an excellent job keeping me informed and dealing with my warranty company.. Adam did great work getting the problem diagnosed and with the repair. A huge thanks to both of you guys!!!! I really appreciate it!! Rob More
Rick Hill BMW Service Center Jeff Wilson is the best Service Rep! He always makes my service appts enjoyable and hassle-free. I’ll keep coming back for service at Rick Hill BMW. Jeff Wilson is the best Service Rep! He always makes my service appts enjoyable and hassle-free. I’ll keep coming back for service at Rick Hill BMW. More
Always a pleasure to visit the nice folks at Rick Hill! The service department always takes great care of you and the service is always done well and done right the first time. Wouldn’t take my cars anywhe The service department always takes great care of you and the service is always done well and done right the first time. Wouldn’t take my cars anywhere else. More
Rick Hill the Best We own 2 BMWs and 1 Mercedes and 1 Porsche all bought from Rick Hill Imports. They always go above and beyond for their Customers. We own 2 BMWs and 1 Mercedes and 1 Porsche all bought from Rick Hill Imports. They always go above and beyond for their Customers. More