Rick Hill Imports, Inc.

Car did not work. Made phone call. Prompt appointment set. Problem was fixed at cost lower than expected. Glad to have my car back. Thanks set. Problem was fixed at cost lower than expected. Glad to have my car back. Thanks More

Wonderful Service Experience Very courteous and competent service rep (Christa Holloway). Convenient "valet" pick-up and delivery during the COVID-19 pandemic. Service completed Very courteous and competent service rep (Christa Holloway). Convenient "valet" pick-up and delivery during the COVID-19 pandemic. Service completed in less than one day. Reasonable value for money. Options for upgrades provided and discussed. Overall, as usual, a good Rick Hill service experience. More

Giving me a heads up. called me to make an appointment for an upcoming service (oil change). Very short waiting period. Loved the car wash. Friendly and helpful service adv called me to make an appointment for an upcoming service (oil change). Very short waiting period. Loved the car wash. Friendly and helpful service advisors. More

Quick and friendly service Same day service for engine light. They diagnosed and repaired the issue on our E350 immediately. Everyone is welcoming and keep us informed on the st Same day service for engine light. They diagnosed and repaired the issue on our E350 immediately. Everyone is welcoming and keep us informed on the status while waiting. More

Customer Service is King! Thank you so much for taking care of my BMW and myself. Jeff is the most amazing person I have met in a long time. Thank you so much for taking care of my BMW and myself. Jeff is the most amazing person I have met in a long time. More

Exceptional service and loved the complimentary car wash and vacuuming! Will definitely be a return customer! This was my first visit to the dealership. Thanks! and vacuuming! Will definitely be a return customer! This was my first visit to the dealership. Thanks! More

recalls Rick Hill automotive is always great to deal with. Everyone is honest and helpful. Service work is always done right the first time. If it will take Rick Hill automotive is always great to deal with. Everyone is honest and helpful. Service work is always done right the first time. If it will take quite a while they always have a loaner available. More

Hunter Locke notified me of this car... I'm glad he did Hunter Locke was very accommodating, he even delivered the paperwork to my house and the car. He knew exactly what kind of car I was looking for. Hunter Locke was very accommodating, he even delivered the paperwork to my house and the car. He knew exactly what kind of car I was looking for. More

Hunter did a great job describing the 4Runner that I purchased. Many dealers tell you how “perfect” their vehicle is and only to arrive and be disappointed. Not in this case. This 4Runner was exactly as purchased. Many dealers tell you how “perfect” their vehicle is and only to arrive and be disappointed. Not in this case. This 4Runner was exactly as he said and it was exactly what I wanted. Thank you, Jon Gilliam, Maryville, TN More

Oil Change Rick Hill Service Dept is outstanding. Jeff Wilson is very knowledgeable and looks out for the customer. I highly recommend Rick Hill BMW for sales Rick Hill Service Dept is outstanding. Jeff Wilson is very knowledgeable and looks out for the customer. I highly recommend Rick Hill BMW for sales & service. More