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Rick Hill Imports, Inc.

Kingsport, TN

3.9
260 Reviews

861 E Stone Drive

Kingsport, TN

37662

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Showing 260 reviews

June 24, 2020

Always a pleasure to visit my friends & business family at Rick Hill Imports. Since 1977 Thank you Thank you Thank you Thank you Thank you. More

by theedyates
Recommend Dealer
Yes
Employees Worked With
Ginny, Susan, Greg, Jeff
June 17, 2020

Great experience from the time We walked into the showroom until we departed with a new BMW. Great friendly, courteous and comfortable process, Great manager, sales associate and staff, More

by Gcsky
Recommend Dealer
Yes
Employees Worked With
Joe and Gary
June 09, 2020

Great service experience I had an 8:00am appointment and they were ready for me and went through the services my car needed. I waited for my car and it was ready in about two More

by awade9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall the names..sorry
June 08, 2020

I was treated with super courtesy and even tho it took over six hours to get the work done. I was taken to a place so that I could have lunch and do a little shopping and then picked up and brought back More

by corannmk
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wilson
May 30, 2020

Rick Hill Imports is my Dealership of Record for years. From Porsche to BMW to Mercedes, Rick and his Staff are true Sales Service Professionals...!!! More

by theedyates
Recommend Dealer
Yes
Employees Worked With
Jeff, Billy, Mike, Chevy, Jerry
May 28, 2020

Shannon was very professional and courteous to deal with. He went out of his way to make my wife and I feel comfortable.. We were not pressured into making a hasty decision and gave us time to discuss and c More

by Jeffrey_Chesney
Recommend Dealer
Yes
Employees Worked With
Shannon Hubbard, Kent Keyes, Jasmine
May 27, 2020

The staff at Rick Hill Imports make you feel at home when you are there. The buying process was super easy and there is never any gimmicks or pressure. The staff is very helpful, answering any questions a More

by gbro850
Recommend Dealer
Yes
Employees Worked With
Hunter, Mike, Steve, Jerry, Kent, Scott
May 26, 2020

Air Bag update I scheduled an appointment for 10:00 a.m. I arrived 30 minutes early due to the lack of traffic. They took my car back for service at 9:40. The 45 More

by William Ricker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
May 14, 2020

I am new to the BMW family and can't say enough about the service I received during my buying process. Hunter was very professional and easy to work with. Kent made the paperwork process painless. Jasmine More

by amyrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Locke, Kent Key, Jasmin, Jim Richmond
May 14, 2020

Well done Rick Hill Imports is where I have bought both of my BMWs. The one in question is my 2006 BMW 330i sedan which we bought brand new at the dealership i More

by EdandTeresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Crystal
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