Rick Hendrick Toyota Sandy Springs

Worst experience have ever had dealing with a car dealership. Our salesperson had us come in on two seperate occasions with an agreed upon amount, in writing, and tried to bait and switch the price o dealership. Our salesperson had us come in on two seperate occasions with an agreed upon amount, in writing, and tried to bait and switch the price on us. The last time we left the dealership the salesperson shot us a bird. We bought a car from this dealership 6 years ago and have had it serviced there for the last 6 years. Clearly, we will never set foot in Sandy Springs dealership again. The lack of professionalism and the lack of business ethics was shocking. More

All I can say is run as far away as you can. This dealer is one of the most deceptive I have ever encountered. The advertised price for a 2008 Rav4 was $16995.00, great we thought, we even got them to confi is one of the most deceptive I have ever encountered. The advertised price for a 2008 Rav4 was $16995.00, great we thought, we even got them to confirm the price on line and via a phone call. So we arrived at Sandy Springs Toyota, liked the car, paper work was presented to us and the total cost out the door was over $18K and this was after deducting the $2000 tade. They charge $700 for sealing the cars interior, please what a rip off. The additional charge of almost $700 was for preparing the Rav4 for sale. Again what a rip off. The remaining costs were tax, title, tag and dealers fees. More

Stay away from this dealer. Very bad attitude once you sign your name. Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfer sign your name. Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfered my call to nowhere or even hung it up twice. More

I bought a 1998 chrysler sebring on 8/11/08, the price was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i could write them a check and they would hold it for 4 to 5 days so i could get the money from the bank. 3 days later i called to let them know that the bank needed the title and they would write them a check. they kept telling me that they would have to call me back. the next day i called them again about the title, found out that the title wasnt in the dealerships name it was still in the man's name that traded the car in, witch was about 3 months ago. they had time to get the title switched over. the bank wont loan money on that title for me because the title isnt in the dealerships name. i called the man at the dealership to talk about setting something up so i could keep the car. he lowered the price of the car to 4,000.00. i told him i would bring him cash money and get the title and to just leave it like it is and the bank would have the title sent off and put in there name. now the man at the dealership doesnt want me to bring cash without the title being in there name so they can get credit for selling the car. so now i still have the car, copy of the title and the man at the dealership keeps telling me he will call me when he finds out something. it's been almost two weeks and they still havent told me anything. they wont me to bring the car back, but i'm not because i have the cash money they are wanting for the car, i just dont want to have to wait 2 weeks before getting the title when they have had the car for over 3 months and still hasnt sent title off to be put in there name. so what makes them think that when i bring them the money they will send the title off to be put in my name? Every salesman there has lied to me about the car and the title from day one... if they wont the car they can come get it... i am not driving over 2 hours again for them More