Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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I made a visit to Sandy Springs Toyota on last Sunday. I wasn't sure about whom I should speak with concerning my issue. I saw an employee whom I later found out his name is Charlie Waters. He was very ru wasn't sure about whom I should speak with concerning my issue. I saw an employee whom I later found out his name is Charlie Waters. He was very rude to me and stated that instead of me getting my vehicle repaired; which he called a piece of junk, I should purchase a new vehicle or offered to sell me his old chevrolet caprice. I think this is very unprofessional. I'm not sure what his title is, but I think Mr. Waters needs a class on customer service. More
We were very pleased with Hoa Pham. He was professional, listened carefully to our needs, and delivered exactly what we wanted. He was friendly gave us all our options, then allowed us to make the final dec listened carefully to our needs, and delivered exactly what we wanted. He was friendly gave us all our options, then allowed us to make the final decision without being pushy as so many salesman are. We are recomending him to our friends without hesitation and hope to use Hoa Pham with our future purchases. Great Experience!! More
I had a problem with the finance and gap portion refund of my policy regarding the trade in for another new car, but the general manager, Barry Jackson, took control of the issue and followed through until of my policy regarding the trade in for another new car, but the general manager, Barry Jackson, took control of the issue and followed through until satisfaction. I have been a loyal customer since 1998. More
In 2009 my girlfriend was in the market for a new car and Hoa Pham from Sandy Springs Toyota earned our business. He was very professional, extremely knowledgeable, and was straight forward with an extremel Hoa Pham from Sandy Springs Toyota earned our business. He was very professional, extremely knowledgeable, and was straight forward with an extremely great price for a new Yaris. This year I was in the market for a new car and purchased a 2010 Corolla S, from Hoa Pham. Again, the experience was painless and I will highly recommend anyone to visit with Hoa Pham and Sandy Springs Toyota. My girlfriend has received coupons in the mail every few months for discounts on oil changes and service fees, and I look forward to taking advantage of these savings also. Thanks Hoa, we appreciate you and will always buy our Toyota's from you. Sean- More
Hoa Pham and Sandy Springs Toyota provided an outstanding sales experience for my recent purchase of a new Toyota Venza. He was very thorough, knowledgeable about Toyota products and extremely professional. sales experience for my recent purchase of a new Toyota Venza. He was very thorough, knowledgeable about Toyota products and extremely professional. Pham listened to what I was looking for and was very responsive in answering my questions. The purchase process was straightforward and I got a good price for the car I ended up buying. More
We visited many dealerships in the last 10 years, but very few made a long lasting impression. Sandy Springs Toyota made the best so far. Austin Churn made us feel like we were old friends and we were very few made a long lasting impression. Sandy Springs Toyota made the best so far. Austin Churn made us feel like we were old friends and we were actually at home. He professionally and friendly answered all our questions and never hesitated to go the extra mile to make us happy. Thank you Austin! More
I had no issues with this dealer from customer service to the price offered. They made dealing with them free of any headaches and there was no strong arm approach to selling the car I desired. Joshua C. Mit the price offered. They made dealing with them free of any headaches and there was no strong arm approach to selling the car I desired. Joshua C. Mitsis and Ivars made this buy a great experience. I will buy from them again. More
Went in for routine 10,000 mile service. Performed in about 1/2 hour as predicted. Coupon easy to use. I plan to return for the 15,000 mile service. Your web site's 250 word minimum is unrealistic, if about 1/2 hour as predicted. Coupon easy to use. I plan to return for the 15,000 mile service. Your web site's 250 word minimum is unrealistic, if not silly, for a visit for a routine maintenance with oil change and tire rotation visit.D More
I was looking for a relatively inexpensive used car. I don't normally expect much service given what I was looking for, but this dealer rolled out the red carpet for me. I got the best treatment at this d don't normally expect much service given what I was looking for, but this dealer rolled out the red carpet for me. I got the best treatment at this dealer than I did anywhere else during my car search. They gave me way more time than I expected. They followed up with me regularly during my car search with helpful advice and some very nice car suggestions. Everyone I talked to was polite and knowledgeable. I never felt pressured or that they were playing sales games with me. The whole thing makes me want to buy a Toyota for my next car just so I can repay the favor. I guess this review will have to do for now. :) More
WONDERFUL SERVICE I WAS RECOMMENDED BY SOMEONE AND I CAME ALL THE WAY FROM FT.BENNING,GEORGIA AND WOULD DEFINITELY SEND OTHERS AS WELL ANYTIME,WE NEED MORE SALESMEN LIKE THIS ONE STRAIGHT UP AND TO THE POINT ALL THE WAY FROM FT.BENNING,GEORGIA AND WOULD DEFINITELY SEND OTHERS AS WELL ANYTIME,WE NEED MORE SALESMEN LIKE THIS ONE STRAIGHT UP AND TO THE POINT WHICH I LOVE I VOTE HIM AND THE DEALERSHIP WITH EXCELLENT CUSTOMER SERVICE. More