Rick Hendrick Toyota Sandy Springs

They are advertising vehicle they don't have on an attractive price ,cheating on the phone and when you go there they don't have the keys to bring it out.You go on the next day they are showing you a attractive price ,cheating on the phone and when you go there they don't have the keys to bring it out.You go on the next day they are showing you a different car .Never go there if you have other options,please. More

My name is Lorenia I was treated like a queen; yes a My name is Lorenia I was treated like a queen; yes a queen thanks to sandy springs Toyota. Chris in the finance department really listens to my n My name is Lorenia I was treated like a queen; yes a queen thanks to sandy springs Toyota. Chris in the finance department really listens to my needs. The sale rep Sean was so professional. He walked me though all the steps; it was wonderful to buy a car at sandy springs Toyota. I walk away for the first in my life feeling like the car dealership looked out for me. This is a great place to buy a car; they will not let you down. More

Shopped all around Atlanta for the best deal on a new Toyota Highlander and couldn't have been happier with the service we received from Moses at Sandy Springs Toyota. After going to several dealers we Toyota Highlander and couldn't have been happier with the service we received from Moses at Sandy Springs Toyota. After going to several dealers we were about ready to give up because of sleazy sales tactics and false promises but Moses found us the vehicle we wanted at the price no one else could touch. If you're in the market for a new Toyota make Sandy Springs Toyota your place to start. The staff went out of its way to locate the suv we wanted rather than just try and pressure us to buy what they had on the lot. More

Moses was excellent to work with. He was timely, attentive and worked a deal that we all could live with. He was a great representative to the dealership and upheld his and the dealership's reputati attentive and worked a deal that we all could live with. He was a great representative to the dealership and upheld his and the dealership's reputation while supporting us the customer. I would highly recommend the dearship and specifically Moses as a salesman that you would enjoy working with. Thanks to Moses and the team at Sandy Springs Toyota. You made our buying experience a very positive experience. The Capitel's More

I was in the market for a larger car once my daughter was born, and decided to go back to Sandy Springs Toyota because it was where I originally purchased my 2007 Prius. I had a great experience then and tho born, and decided to go back to Sandy Springs Toyota because it was where I originally purchased my 2007 Prius. I had a great experience then and thought that I would give them another chance. I am glad I did. I purchased a 2011 Camry yesterday and traded in my Prius. This is the fourth car I've purchased in the last 6 years, and it was by far my best experience yet. Customer service is very much a hot button for us, and Moses listened to what we wanted, the price point we wanted to be at, and delivered on each aspect of the deal. The transacation was timely, smooth and enjoyable. I left the dealership yesterday with not an ounce of regret. There are a few minor cosmetic issues that need to be addressed when I bring the car back sometime this week, but I have no doubt in my mind that it will all be promptly taken care of. Thank you to Moses, who made me a repeat customer of Sandy Springs Toyota - and we will back when the baby is old enough to ride in a convertible! More

Sale was very quick. We came prepared. We new advertised prices and the car we want. Troy is very knowledgeable and easy to work with. We did not have to play any games. It was a pleasure to do business. I prices and the car we want. Troy is very knowledgeable and easy to work with. We did not have to play any games. It was a pleasure to do business. I had “some” experience with other dealerships, this was by far the best. More

I went to the Sandy Springs dealership on 8/10/10 because I had received a recall notice for carpet pins for my 2004 Toyota Highlander and it also needed an oil change. I had not visited the dealership bef I had received a recall notice for carpet pins for my 2004 Toyota Highlander and it also needed an oil change. I had not visited the dealership before and was overwhelmed by the friendliness and knowledgeable attitude of Dan Pistillo. I guess you could say he had me from the handshake. He was so informative about my used car stating that service for the vehicle had been done at this dealership (I had purchased the car at a Cadillac dealership). I was offered fruit, coffee, and even a courtesy ride if needed. The dealership was clean, light and impeccable. My car was completed within 30 minutes and I will call Sandy Springs Toyota "home" for any future preventative maintenance or repair. Thank you, Dan, for such a positive experience. Lindsay Weems More

As soon as i enterend the dealership I received nothing but the most professional and helpful additude from Troy. He was very concerned with my time constrants and work the best price for me with out all t but the most professional and helpful additude from Troy. He was very concerned with my time constrants and work the best price for me with out all the frustrations of haggle with the sales manager. i will refer anyone i know looking for a toyota to Troy at Sandy Springs toyota!!! More

After some miscommunication regarding some options on our new 2011 Camry, we returned to the Sandy Springs dealership this past week and everything was taken care of to great satisfaction. Glenda coordinate new 2011 Camry, we returned to the Sandy Springs dealership this past week and everything was taken care of to great satisfaction. Glenda coordinated the installation of the XM Radio and the price was so good that we also decided to have the Naviagation system added as well. On short notice, Glenda arranged for us to have a "loaner" while the work was done and we returned the following day to pick up our car. The overall purchase experience was excellent. Glenda was very knowledgeable and helpful with meeting our expectations after we discussed our initial concerns. We would certainly recommend others visit the Sandy Springs dealership and we will return in the future when are in the market for another vehicle. Thank You Glenda and Sandy Springs Toyota.....we love our new Camry !!!! More

My wife purchased a 2011 Camry SE on Saturday and we are unsatisfied with the purchase for 2 primary reasons: First of all, we believe we have a reasonable complaint regarding the fact that the car does no unsatisfied with the purchase for 2 primary reasons: First of all, we believe we have a reasonable complaint regarding the fact that the car does not have XM / Sirius Radio. Glenda wasn't sure if the car had XM initially, and upon driving off the lot, my wife asked her if the car did indeed have XM. Glenda replied that "you need to buy an antennae." Once my wife got the car home, we immediately called the dealership to discuss rectifying the problem - and here is where our complaint comes in. We actually thought about canceling the purchase and returning to the dealership. However, we learned that due to changes in GA law, we could not do that. Once we advised those involved of that intent, we have had absolutely "NO RESPONSE" from Glenda and other salespeople to discuss what can be done. WE have made several phone calls and spoken to Glenda on at least two occasions, but she only says she will check into what can be done and get back to us.........which she never does!!!! Secondly, we think there was an obvious miscommunication between my wife and Glenda. It was clear that we wanted XM Radio in the vehicle we purchased - however, after all the paperwork was completed and my wife was leaving the lot, then after asking again about the XM radio did Glenda advise her that the antenna would have to be purchased. Our other car, a Honda Accord, has XM radio and although it was not 'working' when we purchased the car, all we had to do was 'subscribe' to the service. This is what my wife thought we would have to do with the Camry. We are not looking for something for free....we think both parties could have done a better job of clarifying what the customer 'wanted' and what the vehicle actually had on it. But we would like to speak to someone in charge who will listen to our complaint and possibly reach an agreeable solution. Perhaps, we can have the dealer install the XM Radio and we pay the "dealer" cost as opposed to full retail. In any case, this experience thus far has not been satisfactory. We hope we can reach an agreement that is fair to both sides. We have lived in the Atlanta area for about 13 yrs and plan to be here for a long time to come. It has yet to be determined if we will be a "repeat customer" at Sandy Springs Toyota. Barry Jackson - please call us so we can resolve this issue. More