Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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Very easy process. Everything was accomplished via use of the internet. Very friendly and courteous, offered me a price, which was for out the door (less tax and tag). The price was very competitive and none the internet. Very friendly and courteous, offered me a price, which was for out the door (less tax and tag). The price was very competitive and none of the other five + dealerships that contacted me came close to it. Nate made the whole process simple. Many dealerships give you a price and when you go to the dealership try to add more fees, services, etc, this dealership did not. The finance department asked if I wanted an extended warranty, but did not pressure me when I said no. More
Traded in my old car and Fritz helped me find a used Camry within my budget. Great car. Friendly people, pleasure to work with. Will recommend Fritz to all my friends needing a used car. Camry within my budget. Great car. Friendly people, pleasure to work with. Will recommend Fritz to all my friends needing a used car. More
My overall experience was great. I don't like shopping especially for a car! Ren was excellent in helping me and pushing to make a sale but for me to be satisfied with my decision. Now my whole family is especially for a car! Ren was excellent in helping me and pushing to make a sale but for me to be satisfied with my decision. Now my whole family is a Toyota driven one . Thank you! Kelli H. More
Great experience with the loyalty and buy back programs Great experience with the loyalty and buy back programs I was able to trade in my camry through the letter I recevied to buy back. I now own a hous Great experience with the loyalty and buy back programs I was able to trade in my camry through the letter I recevied to buy back. I now own a house, I really wanted to return to owning a RAV. I have had Toyota's since 1983 with my first Celica GTS. Everything worked out and I left with the vehicle I wanted within 2 hours. More
Sandy Springs Toyota is the best!!! Ren, my salesman, took care of me. I am in the Navy and stationed in Washington, DC.; however, my home is in Georgia. I was online shopping for cars and came across took care of me. I am in the Navy and stationed in Washington, DC.; however, my home is in Georgia. I was online shopping for cars and came across just what I was looking for at Sandy Springs Toyota. I called immediately and got Ren. Because he answered all of my questions and was so nice, polite and professional, I decided to seal the deal. I flew to Atlanta yesterday and it took less than 15 minutes for me to be in my new car and on my way (after a test drive, of course). Ren got all the information he needed from me over the phone, which made the transaction go so quickly and smoothly yesterday. Never in my life have I ever had such a fast, wonderful experience in buying a vehicle. Thanks again, Ren, for all of your work! You're the best! And please know, when I'm ready to get my niece her first vehicle, I'm coming straight to you. KEEP UP THE GOOD WORK! Karen R United States Navy More
I was searching the internet for a replacement for my vehicle since I was giving my Highlander to my daughter, whose Camry was getting up in miles. My goal was to find a good price on one of the new Pr vehicle since I was giving my Highlander to my daughter, whose Camry was getting up in miles. My goal was to find a good price on one of the new Priuses. Sandy Springs had advertised online a good price on a new 2011 Prius. So I called for the Internet dept. and was given to Renwick Casimir. Ren advised that the 2011 had been sold, but suggested a low mileage used 2011 Prius in the same price range. So I traveled to the dealership to look at the car. Upon arrival, someone else had beaten me to the car. Nevertheless Ren agreed to beat the price on a new 2012 Prius (advertised online by another dealer that was my backup) and also suggested a 2012 Prius demo with low mileage that I ended up buying for the same price as the original ad for the 2011. My experience last weekend at Sandy Springs Toyota was comfortable and productive. Ren was very good to work with, followed up when appropriate, and was completely above-board during the negotiation process. This is the second Toyota I purchased at Sandy Springs (2009 Matrix four years ago), and my experience both times has been very good. More
I have been to quite a few dealerships and have purchased a number of vehicles for myself and my family, by far the best sales experience was at Sandy Springs Toyota with Fritz. He not only gave us a phenome a number of vehicles for myself and my family, by far the best sales experience was at Sandy Springs Toyota with Fritz. He not only gave us a phenomenal deal but also followed up a couple days later to make sure we were happy and yes we are happy thanks to his proffessionalism. Will be back again. More
I first inquired online about purchasing a used vehicle from Sandy Springs Toyota about two weeks before we went into the dealership. Our salesman (Fritz Ngwenya) followed up with us regularly during that from Sandy Springs Toyota about two weeks before we went into the dealership. Our salesman (Fritz Ngwenya) followed up with us regularly during that time. After making an appointment (on a Saturday evening) to meet with him at the dealership, we got hung up in road construction and were very late arriving, Fritz stayed late to accommodate our schedule, he answered my tough questions honestly, negotiated fairly (without gamesmanship) and was respectful of our time. In short Fritz Ngwenya is a consummate professional. I have no reservation recommending him and would purchase another vehicle from him in the future. Thank you Fritz! More
All staff helpful, courteous, willing to meet needs & get questions answered, friendly, the comfortable surroundings, all making the experience more relaxing and pleasant. thanks to the team get questions answered, friendly, the comfortable surroundings, all making the experience more relaxing and pleasant. thanks to the team More
I had a great experience;Fritz was very knowledgeable ; he walked through the buying process and treated me with respect and courtesy; he is a very good assess for that dealership. he walked through the buying process and treated me with respect and courtesy; he is a very good assess for that dealership. More