Rick Hendrick Toyota Sandy Springs

FIVE STARS Excellent customer service that exceeded all of my expectations! I definitely will continue to purchase and service my vehicles at Rick Hendrick Toyo Excellent customer service that exceeded all of my expectations! I definitely will continue to purchase and service my vehicles at Rick Hendrick Toyota in Sandy Springs. More

Expectations Met Great service and knowledgeable staff made purchasing my car effortless. Would buy again anytime and the finance department was very professional. Gr Great service and knowledgeable staff made purchasing my car effortless. Would buy again anytime and the finance department was very professional. Great cookout on Saturdays. More

Pressure to buy extended warranty Bought a used jeep. Was pleased with the deal until we went to the finance department. He kept asking us questions that were not related to the purc Bought a used jeep. Was pleased with the deal until we went to the finance department. He kept asking us questions that were not related to the purchase, since we were not financing with them. Eventually discovered he was making a case to try to sell us an extended warranty. We told him we weren't interested and he preceeded to bring in another guy who continued the pressure after we told both plainly no thanks! We felt like we were in a timeshare presentation. we were disgusted, disappointed and taken advantage of!!! Never again!!!! The Taylors More

Oustanding Customer Service My wife and I had been searching for a specific vehicle for over a month. We had visited several dealerships with no luck. We finally found the car w My wife and I had been searching for a specific vehicle for over a month. We had visited several dealerships with no luck. We finally found the car we wanted on Rick Hendrick's website for a great price. The service we received when we got to the dealership was outstanding. Although we arrived at the end of the workday day, we were greeted with a smile from Ms. Susann Davis who immediately made us feel at ease. We felt like old friends the entire time and not like just another customer. Susann was extremely knowledgeable giving us all the information we needed to make our decision. She stayed with us past 10pm that night and never stopped smiling and helping. We finished in finance with Mr. Mustafa Floyd who was also right there with a smile. He walked us through our purchase on a late night never rushing and patiently answering all of our questions. He could not have been nicer and our experience buying the vehicle could not have been better. We will definitely be recommending the amazing team at Rick Hendrick Toyota Scion, Sandy Springs! More

Buying a car with Susan Davis I worked with Susan Davis it was amazing in my buying experience! I would not have gone anywhere else! Customer service was great, I love my new car! I worked with Susan Davis it was amazing in my buying experience! I would not have gone anywhere else! Customer service was great, I love my new car! More

So helpful! My husband and I loved our experience at Rick Hendrick Toyota Scion. We had gone to a different Toyota dealer earlier that day and were disappointed a My husband and I loved our experience at Rick Hendrick Toyota Scion. We had gone to a different Toyota dealer earlier that day and were disappointed at the lack of help and attention to what we were saying our wants were. We decided to take the drive to Sandy Springs because of all the positive things we had heard about this dealership. Best decision we made! From the moment we got there, the experience was completely different. Everyone was very pleasant and actually listened to what we wanted out of a vehicle. Within a few minutes we were taking test drives with Tresphor, our awesome salesman. We found the car we loved (a Prius V) then the financial portion started, and that made a huge impression on us. We were trying to trade in my husband's car from his previous marriage that he was extremely upside down on... and it didn't help that his credit isn't at a very good place right now. Tresphor and the financial department were very patient and ran so many different scenarios for us to make sure we got the numbers we were comfortable with. From here we met with Julian to do all the paperwork for the purchase. He was such a pleasure to have helping us make decisions on maintenance packages based on our needs and made all the paperwork painless. I cannot say enough good things about our visit. I'm so glad we decided to make the drive to see what all the hype was about, they did not disappoint! More

Great friendly service I was very impressed on how they really wanted me to be happy with my purchase and made me feel like one of the family 😄 I was very impressed on how they really wanted me to be happy with my purchase and made me feel like one of the family 😄 More

Best place EVER to buy your new car! I personally drove over 8 hours to purchase my car from them. Cranston Kelley is the best salesman ever and the only reason I used them. Everyone ther I personally drove over 8 hours to purchase my car from them. Cranston Kelley is the best salesman ever and the only reason I used them. Everyone there goes out of their way to make your car buying experience easy and personal. More

Great Personal Assistance I went to Rick Hendrick Toyota in Roswell, Ga. Cranston Kelley was so helpful!! I would definitely recommend him. He was very personable and tried to I went to Rick Hendrick Toyota in Roswell, Ga. Cranston Kelley was so helpful!! I would definitely recommend him. He was very personable and tried to get me the best deal possible. More

My new vehicle purchase I was given a great deal on my trade in and the new vehicle I purchased. The people are kind, friendly and helpful. I enjoyed my experience. I was given a great deal on my trade in and the new vehicle I purchased. The people are kind, friendly and helpful. I enjoyed my experience. More