Rick Hendrick Toyota Sandy Springs

Amazing Staff and Service! Susann was so great helping us find the perfect car. She explained everything in detail answered our questions and made it the best purchasing experi Susann was so great helping us find the perfect car. She explained everything in detail answered our questions and made it the best purchasing experience More

Horrible Service Everytime First off, when I bought my car, it took them more then 8 hours to get me my car. The emergency brake on my new car was not hooked up, so I took it in First off, when I bought my car, it took them more then 8 hours to get me my car. The emergency brake on my new car was not hooked up, so I took it in to service, where they gave me a minivan loaner when I have a sports sedan. They told me that my car would be ready the next day and the next day they call me telling me it would be an extra day, so I was fine with it. I called after work that following day for them to tell me that they had to order some part and it would be an additional day. They ended up having my car for 5 days and when I went to pick it up, they had not even hooked up my emergency brake. That was my first bad experience. Second bad experience, I called to schedule an appointment on Saturday for Sunday afternoon. I go in that Sunday to get a loaner vehicle, they have me sit around for an hour just to tell me that they have no more loaners. They did nothing but waste my time and they gave me the same minivan loaner. I will never recommend a friend or family or even a stranger to get there car there or get it serviced there. Wish I could rate 0 stars!!! More

Best Service Ever I new what I wanted and Garrett helped me to get it. He understood my needs and instead of steering me in another direction, Garrett loaded me up with I new what I wanted and Garrett helped me to get it. He understood my needs and instead of steering me in another direction, Garrett loaded me up with product knowledge so I could make the right choice. Winston, in the finance dept., explained everything in detail for me. And when I had concerns, he went out of his way to answer all of my questions. Thank you!! More

Excellent and very tesponsive. The salesman that we worked with, Steven Duty, was the best car salesman that I have ever worked with. When the car we wanted was not in stock he went The salesman that we worked with, Steven Duty, was the best car salesman that I have ever worked with. When the car we wanted was not in stock he went out of his way to find one and then got to the dealership for delivery the next day. When my wife and daughter arrived to get the car he treated them royally. More

Awesome experience! The people here are awesome! So friendly!! Neil was so helpful. He actually listened to what my needs were instead of trying to upsell. I got a safe, The people here are awesome! So friendly!! Neil was so helpful. He actually listened to what my needs were instead of trying to upsell. I got a safe, affordable and beautiful vehicle. I would highly recommend this dealership if you are looking to purchase a vehicle stress free. More

Outstanding Customer Service Early September visited Rick Hendrick Toyota and Ify was the first salesman to help me. Even though a purchase was not made then, he was very eager an Early September visited Rick Hendrick Toyota and Ify was the first salesman to help me. Even though a purchase was not made then, he was very eager and available when returned to the dealer and got me in a car that same day. His follow up was superb. More

Great sales team! Great sales team. Especially Kelley Pak I would give them more stars if possible. Can’t say same for the finance team though. Takes too long and tri Great sales team. Especially Kelley Pak I would give them more stars if possible. Can’t say same for the finance team though. Takes too long and tries to push other unnecessary products too much. Two stars for them. More

Ify Was Awesome! My salesman, Ify Duru, made my car buying experience a great one! He helped me turn a negative equity situation into a winning situation! He’s very kn My salesman, Ify Duru, made my car buying experience a great one! He helped me turn a negative equity situation into a winning situation! He’s very knowledgeable and was empathetic to my plight. I highly recommend him to anyone apprehensive about buying a vehicle because he helped me to get into a new 2018 Camry when I didn’t see that as even being possible!! Lisa More

Very professional Garrett Black was very professional and helpful. He was very knowledgeable about the product and helped me to understand the technology of Prussia pri Garrett Black was very professional and helpful. He was very knowledgeable about the product and helped me to understand the technology of Prussia prime advantage. More

Great Staff I enjoyed my experience because my sales guy Neil and manager got straight to point and no time wasted manager! My second purchase at Rick Hendrix Toy I enjoyed my experience because my sales guy Neil and manager got straight to point and no time wasted manager! My second purchase at Rick Hendrix Toyota Sandy Springs. More