Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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Great experience! My salesman, Nathan Momtaz, actually listened to my purchasing criteria then found me the perfect auto. Go in and ask for him! You will not be disappo My salesman, Nathan Momtaz, actually listened to my purchasing criteria then found me the perfect auto. Go in and ask for him! You will not be disappointed. More
Excellent Customer Service received from Mr. TJ Axel-Guy Mr. TJ Axel-Guy has a genuine, warm & inviting nature. He greeted my family which was courteous. I really appreciated the fact that Mr. Axel-Guy liste Mr. TJ Axel-Guy has a genuine, warm & inviting nature. He greeted my family which was courteous. I really appreciated the fact that Mr. Axel-Guy listened well & focused on me as the buyer. He didn't utilize the typical salesman persona & I truly felt that he was sincerely concerned with what I desired in a vehicle. My husband also noticed these key factors in Mr. Axel-Guy. I only gave this review a four stars instead of a five due to the fact that another salesman continued to address my husband & not me, the buyer. I was ready to leave & visit other dealerships however Mr. TJ Axel-Guy helped me so much & was quite professional, I did not leave. I appreciated the GM (Chris) contacting me directly & apologizing about the "issue". Thank you TJ for your diligence, being respectful of my family's time & the superb customer service you provided! I will direct all I personally know who may be in search of a vehicle to you. More
I had a great car buying experience. This dealership exceeded my expectations. I had a very positive experience. The entire sales team provided exceptional customer service . Aaron Dun This dealership exceeded my expectations. I had a very positive experience. The entire sales team provided exceptional customer service . Aaron Dunford was professional, knowledgeable, and was always available to answer all my questions about the new camry. Brad Bauer helped guide me through the new car buying experience and it was a pleasant one. I highly recommend him. I was impressed with Tony Keels integrity and how he consistently strived to go out of his way to help me in every way. He was awesome! I recommend this dealership to my friends and family. I am happy with my new car and the great experience I had here. More
Amazing Susann is EVERYTHING!!! oh my word what a beautiful person. She made my car buying experience less stressful than I expected. My situation was unique Susann is EVERYTHING!!! oh my word what a beautiful person. She made my car buying experience less stressful than I expected. My situation was unique and I was hesitant at first, but Susann remained patient with me and shared some of her own experiences with purchasing a car to help ease my apprehension. I didn't get the car the first day we met. I told her I needed to process things and she was so gracious and understanding. She even offered to let me drive the vehicle home. I came back the next day and bought the car!!! She celebrated with me, took time to show me all of the features and has already followed up with me to make sure things are okay. Awesome experience with her!...but keep reading Now, the finance guy/manager named Rob, well that's a different story. He was a total xxxxxxx and class A xxxxxxxxx. He triggered me so badly my first day there. It was awful. He was very forceful with his tone, condescending, impatient, crass, etc. and I never want to see nor hear from him again. Horrible experience with him. Ugh! I'm drafting a long email to corporate about his behavior. Disgusting human being 😠 More
Very positive experience Annabell and everyone at Rick Hendricks was great in helping me buying a car. This was a very positive experience, and I would definitely recommend. Annabell and everyone at Rick Hendricks was great in helping me buying a car. This was a very positive experience, and I would definitely recommend. More
Tayo is great to work with I’ve just had a very positive experience buying a car a Rick Hendricks Toyota in Sandy Spring. My sales consultant, Tayo stepped up and made the exper I’ve just had a very positive experience buying a car a Rick Hendricks Toyota in Sandy Spring. My sales consultant, Tayo stepped up and made the experience very easy and straight forward. I have bought many cars and I would highly recommend Tayo to anyone interested in buying a car in the metro Atlanta area. More
Best customer service ! Hector went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way Hector went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Hector to anyone who is looking for a new or used vehicle. More
Prius Prime Excellent service . Very knowledgeable. Aaron did a great job providing his car and explaining the Prius Prine since he has that car and there were Excellent service . Very knowledgeable. Aaron did a great job providing his car and explaining the Prius Prine since he has that car and there were none on the lot. More
Amazing customer service I had a great experience at the Sandy spring's Toyota dealership. I just want to thank Steven Duty for the great customer service. He was very underst I had a great experience at the Sandy spring's Toyota dealership. I just want to thank Steven Duty for the great customer service. He was very understanding and made me feel very important. I am extremely happy with the over all service. They are the best!! More
Landed a new Prius! High praise for all personnel I dealt with, from sales to finance. Pleasant and professional, not at all pushy. My single annoyance is that I must mak High praise for all personnel I dealt with, from sales to finance. Pleasant and professional, not at all pushy. My single annoyance is that I must make an extra trip to the dealer (a 40 minute drive, one way) to have windows tinted, due to an oversight at the store. Other: little to no privacy during discussion and negotiations in a loud, busy and open showroom. More