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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
1,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,036 reviews
December 02, 2011
Rob was very helpful and really knows cars. Very low key. Rob was very helpful and really knows cars. Very low key. No high preasure here. I never felt rushed. Rob even went out to the store to buy drinks w Rob was very helpful and really knows cars. Very low key. No high preasure here. I never felt rushed. Rob even went out to the store to buy drinks while I was making a decision. After looking all over town I purchased here. More
by sawbones88
Employees Worked With
Rob Olszewski
November 18, 2011
My husband and I are Ford people and decided to look at a Dodge Journey. Bryan was outside when we pulled in and showed us Jeeps and the Caliber. We purchased the Caliber. It needed to be cleaned and was Dodge Journey. Bryan was outside when we pulled in and showed us Jeeps and the Caliber. We purchased the Caliber. It needed to be cleaned and was sent back to be prep. It was not as clean as I would have expected, front window was smeared and the inside had marks. We had to come back three days later and a salesman, Mike (very helpful), took my keys and had them reclean it. Our salesman, Bryan, never went over the car with us on the day of purchase, we had no owner's manuel. So I had no idea on how to operate the controls inside the vehicle. We were looking for an SUV and Bryan steered us to the Caliber. We thought we had purchased an SUV, but it appears that it is a car with a hatchback. Our experience with Bryan as a salesperson leaves a lot to be desired. He did not follow through on some things. The other employees in the sales department were very friendly and helpful. To be honest, none of this would have happened to us if we had purchased a vehicle from a Ford Dealer. Over the years we have purchased numerous cars and trucks. Always received a clean vehicle and the salesman went over everything about the car/truck with us. Will I purchase another Dodge? Probably, but would not deal with Bryan again. More
by Marie Skolasky
Employees Worked With
Bryan, Mike, Drew
November 14, 2011
Stan was great to work with. Very accomodating to the vehicle that I was searching for. Even though it was located at another dealer, he was able to get the vehicle to me the same day. I would definately vehicle that I was searching for. Even though it was located at another dealer, he was able to get the vehicle to me the same day. I would definately call on Stan again. More
by 75tbird
Employees Worked With
Stan Parker
November 07, 2011
I called the Jeep dealership when no one could help me on Dorchester Rd on a Sat afternoon thinking I was going to be out of luck and had to be in CT on Monday morning at the VA Hospital. I got the Jeep de Dorchester Rd on a Sat afternoon thinking I was going to be out of luck and had to be in CT on Monday morning at the VA Hospital. I got the Jeep dealership number and spoke to Rich. Rich said no worries if I could get the Jeep down to the dealership he'd get Jeep in and have it fixed. Once again, getting stranded was not an option and Rich did everything he could to get my Jeep up and running ASAP!! Thank you so much Rich!! More
by brin0927
Employees Worked With
Rich Green
November 02, 2011
Chris M. was great to deal with. Definitely had my best interest in mind and cared about getting me the vehicle I wanted throughout the process. Greg Weber was also very helpful and professioanl in dealing interest in mind and cared about getting me the vehicle I wanted throughout the process. Greg Weber was also very helpful and professioanl in dealing with any issues that I encountered. Thank them both for their help! More
by sweeneyfi
Employees Worked With
Chris Mattarazzo / Greg Weber
October 18, 2011
I gave this rating because they were able to fit me in for an oil change for the following morning, which was great because I wasn't going to be in town for long. Also the oil change was very fast and I'm for an oil change for the following morning, which was great because I wasn't going to be in town for long. Also the oil change was very fast and I'm pretty sure I was out of there in less than an hour. More
by briana179
Employees Worked With
Rich Green
October 15, 2011
Bought new because I had heard good things about the dealer and I wanted to replace my old Jeep with a new one. Have returned for service one time and the got me in and out on a Saturday morning in a ve dealer and I wanted to replace my old Jeep with a new one. Have returned for service one time and the got me in and out on a Saturday morning in a very short time. More
by Melvyn
Employees Worked With
Donny, Donny Lavassar
October 13, 2011
Donny was very nice and buying a car from him was a very nice experince. I am very happy with the deal he worked up for me. I fell that when I am buying another car I will be back at Rick Henricks and have nice experince. I am very happy with the deal he worked up for me. I fell that when I am buying another car I will be back at Rick Henricks and have Donny help me with my purchase. I will send all my freinds and family to see Donny when they are ready to buy a car. More
by Jerry Reaves
Employees Worked With
Donny Lavassar, Donny Lavassar
October 10, 2011
I had a great experience with Rick Hendrick Dodge in North Charleston. Donny Lavassar went above and beyond with this sale. I was not able to come to the dealership personally to sign the documents so North Charleston. Donny Lavassar went above and beyond with this sale. I was not able to come to the dealership personally to sign the documents so he brought the document and the new Dodge Nitro to me at work. I could not be more pleased with this level of customer service, it just does not happen that often these days. More
by qmcwilliams
Employees Worked With
Donny Lavassar, Donny Lavassar
October 10, 2011
Overall, the my experience was exceptional! We worked until almost midnight at the end of the month to settle a deal on a car that was affordable and met my needs, despite having our first pick sold rig until almost midnight at the end of the month to settle a deal on a car that was affordable and met my needs, despite having our first pick sold right under our noses! We test drove another car, inspected every detail, and went back to work. Donny was not only personable, he took great care in making sure I was satisfied. I came in with a 2001 Lexus to trade and drove home that night in a 2008 Nissan Sentra. The next morning, I returned to have the car fueled, detailed, and to check a sensor light at his request (which also required sending me to the Nissan dealer down the road), and was treated like family. This was a fresh start for me in a new city, and their commitment made all the difference! Donny and James made me feel right at home. Loyalty, dedication, and building relationships are what business ought to be. This team earned my respect as well as my trust. Thank you everyone at Rick Hendrick for a positive car-buying experience. Sincerely, Becca Reed More
by BeccaE
Employees Worked With
James , Donny Lavassar
