
Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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I do not normally write reviews - however, in the case of our purchase of our 2011 Dodge Ram, I feel it is necessary. I do not like the process of buying a car in general - the experience and the game playi our purchase of our 2011 Dodge Ram, I feel it is necessary. I do not like the process of buying a car in general - the experience and the game playing is a turn off to me. I have learned to accept this as something to be endured in order to get what we need. However, at the Rick Hendrick dealership in North Charleston, the sales person we dealt with: Donny LaVassar, made our experience terrific. I gave him a list of what we were looking for, along with a budget. He handled the situation exceptionally well. I did not feel pressured or pushed into something I wasn't looking for. Communication was excellent and he answered all of questions quickly, even responding on his day off. Although, what we were looking for was not on the lot - the manager assured us that he would find us the vehicle. They were able to do just that. My husband loves his new truck and we had a great experience with no turmoil. I highly recommend Donny LaVassar and the Rick Hendrick dealership in North Charleston. More
I have purchased several cars from this dealership and will continue to in the future. I also only take my cars here for service as I trust the service department to not have me do work I really do not n will continue to in the future. I also only take my cars here for service as I trust the service department to not have me do work I really do not need. Always friendly and helpful, several items have been done at no charge. More
wow, Iv bought over 20 new car in my life and I have to say that this has been the best car buying expereiance Iv ever had,,bar none,,from the sales person to the new car manager to the finance office ever say that this has been the best car buying expereiance Iv ever had,,bar none,,from the sales person to the new car manager to the finance office ever the great lady the deliverd my car, what a great job,,thank you and GOD BLESS More
I had a wonderful experience at Rick Hendrick in North Charleston. They were willing to work with me where a dealership in my on home town did not act interested in looking for me a Jeep Liberty. When I c Charleston. They were willing to work with me where a dealership in my on home town did not act interested in looking for me a Jeep Liberty. When I called Stan Turner @ Rick Hendrick, he was more than nice over the phone to me, he was going to look until he found me what I wanted. He did find it and I am enjoying my Jeep Liberty to the fullest. Thank you Stan and the rest of the crew at Rick Hendrick Jeep Chrysler Dodge on Rivers Ave. in having faith in me. More
This is an exceptional dealership. I recently purchased a new Jeep, and the entire staff was friendly and very cooperative, from the salesman all the way to the manager. They worked with me in financing t a new Jeep, and the entire staff was friendly and very cooperative, from the salesman all the way to the manager. They worked with me in financing the new vehicle, and even with my trade in. I could have not been any more satisfied with the work of everyone at this dealership. More
I quoted a price that I would buy the jeep with little confidence it would be accepted concerning other dealerships barely responded. Stan said we had a deal if my trade in lived up to billing. I took the confidence it would be accepted concerning other dealerships barely responded. Stan said we had a deal if my trade in lived up to billing. I took the gamble and drove two hours to hold them to their word. To my surprise they honored their verbal commitment and I was in and out in two hours on my way home with a new Jeep. They made a commitment sight on unseen on my trade based on my good word. This is unheard of in the car industry based on my experiences. They have certainly have earned my business for any future purchases. More
This was the fifth car I have bought from this dealership and the third from Donny. I have always had a great experience here and I will never buy another car from somewhere else. It's always easy and pain and the third from Donny. I have always had a great experience here and I will never buy another car from somewhere else. It's always easy and painless. The customer service is great and you are part of the family. Make sure to ask for Donny and you will be well taken care of. More
Had a great deal at Rick Hendrick, One of the most laid back and friendly dealership I’ve been to. My salesman Donny, wasn’t a pushy up tight guy salesman. He never called me the day after to follow up wh back and friendly dealership I’ve been to. My salesman Donny, wasn’t a pushy up tight guy salesman. He never called me the day after to follow up when I took my Jeep Wrangler home for a trail run which I thought was really cool. In fact I’ll will diffidently seen him more business. Thanks Again More