Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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The problem I had was when I was to be picked up when my truck was done. I was told thar my truck would be ready at 3;00 pm and I asumed that the pick up driver was on the way. At 3;45 I called and got a yo truck was done. I was told thar my truck would be ready at 3;00 pm and I asumed that the pick up driver was on the way. At 3;45 I called and got a young lady in the service center.She told me that David was out but that the driver would be there in 30 min. At 4;30 I called and got David this time and he asked if I was ready to be picked up I told him that I was told the driver was on the way but he was not. So then I waited for the driver and got my truck around 5;20 pm . That was the only problem I had. Needs a little work. David Weisenberger More
It was an in and out service; which was great. I was on my lunch break and needed my vehicle to be serviced quickly. I was very impressed and satisfied with the service. I will continue to allow all of my my lunch break and needed my vehicle to be serviced quickly. I was very impressed and satisfied with the service. I will continue to allow all of my car care needs to be serviced by Rick Hendrick Dodge Chrysler Jeep. More
This was my first sales experience with this dealer and it was a very pleasant one. The salesperson was very down to earth and did not try to over step his bounds like a lot of salespeople do. He did not t it was a very pleasant one. The salesperson was very down to earth and did not try to over step his bounds like a lot of salespeople do. He did not try stretching the truth unlike some others as well just to make the sale, which was refreshing. I enjoyed the experience and would definitely recommend this dealer to friends and co-workers. More
Shawn was extremely professional and quite friendly. He explained the work before beginning and informed me of other work that may be needed soon. I would not hesitate to return to Rick Hendrick Dodge/Jeep explained the work before beginning and informed me of other work that may be needed soon. I would not hesitate to return to Rick Hendrick Dodge/Jeep to have my work done in the future. Overall a very positive experience with the service department. Thanks. More
Mr. Toomer was courteous and knowledgeable. I never felt pressured by Mr. Toomer. He actually recommended I look at other dealers and cars before I committed to him. His follow up after my purchase was a ni pressured by Mr. Toomer. He actually recommended I look at other dealers and cars before I committed to him. His follow up after my purchase was a nice surprise. He still checks up several weeks after my purchase. I have and will recommend him and the dealership to others. I'm looking forward to a long relationship with Rick Hendricks Dodge. More
The only reason, besides the fact that Dodge is the best vehicle in the world, it the professionalism of the employees at Rick Hendrick Automotive company. I'm sold on the people, they always speak very hig vehicle in the world, it the professionalism of the employees at Rick Hendrick Automotive company. I'm sold on the people, they always speak very highly of the owner, and they all appear to be happy and satisfied with being employed by the Rick Hendrick Group. More
I just purchased a new 4 door Wrangler Sahara. Alan Wilson was patient during the whole process. He brought a check to our house for our trade in, explained options clearly and was knowlegable about th Wilson was patient during the whole process. He brought a check to our house for our trade in, explained options clearly and was knowlegable about the car insurance and license plate process. I never felt pressured or rushed.Despite the new construction going on the experience was all positive. More
Jeff Jarvis was extremely helpful to us with our purchase of a new Jeep. We never felt any pressure to buy but his description of the new Jeep sold us. He answered all our questions with courtesy and hone of a new Jeep. We never felt any pressure to buy but his description of the new Jeep sold us. He answered all our questions with courtesy and honesty. We have used Rick Hendrick in the past for the service of our old Jeep and have always been pleased with the efficiency of the dealership. More
Cedric has been so helpful during the purchase of our new car. We will return to him for our next purchase. Since the purchase of our vehicle we have used the Service Dept for our oil changes, and they hav car. We will return to him for our next purchase. Since the purchase of our vehicle we have used the Service Dept for our oil changes, and they have been very reasonably priced, and everyone in the department very helpful. More
I will continue to bring my jeep in for service, they do an excellent job. I was treated like a fellow human being would want to be treated and that's all I ask. God bless, J. S. Roberts I, MD ABPN an excellent job. I was treated like a fellow human being would want to be treated and that's all I ask. God bless, J. S. Roberts I, MD ABPN Certified Neurologist CEO - Nervana LC [7] JEDUCAL More